Update customer relations

Update customer relations

Use this form to contact us about a complaint or claim that you have already raised with us.

If you are contacting us for the first time, please use the following form:

New complaints

Those fields marked with a (*) are mandatory, all other fields are optional.

Your details
 
This is the reference number we supplied when you first contacted us about this issue.
Flight details, if applicable
BA  e.g. 001