Price Promise

Please provide the following information so that we can validate your claim and process your refund as quickly as possible. We will respond to your claim within 2 business days.

Price Promise check list to help ensure your claim is processed more efficiently:

(You should be able to answer yes to each question)

1. Did you make your booking on ba.com?
2. Are you submitting your claim form by midnight on day of purchase?
3. Do your flight numbers start with a BA prefix? (For Example BA0018)
4. Did you select the lowest fare available for the class of purchase?
5. Is the itinerary purchased and the competing itinerary identical? (same times, dates, number of passengers, cabin etc)
6. Is the competing fare in Euros?
7. Can you purchase the competing fare on the website?
8. Is the competing website a website operated in your departure currency?

Those fields marked with a (*) are mandatory, all other fields are optional.

Personal Details
	First Name:
	Last Name:
	Email Address:
	Booking reference number:	(EX. Y75H3D) what is this?
	(This is 6 digit alpha numeric code)
British Airways Itinerary
	Flight Number:
	Date:

Competing Fare
	Total fare per ticket, including taxes and surcharges in local currency:
	Website address where fare was found:
	Date fare seen:
	Time fare seen:

Terms and Conditions
	I have read and agree to the Terms and Conditions .

British Airways takes the security of personal data very seriously, as explained in our Privacy Policy . The information that you provide to us will only be used to provide you with your Price Promise Refund or to discuss your Price Promise Claim. Please note, as with any standard email, any emails containing your personal data sent to or from British Airways plc will travel in a non-encrypted format