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Volcano disruption - disrupted passenger details

Disrupted passenger details

Please fill in this form if you have a British Airways booking and you are still trying to get home. If you have already rebooked onto an alternative flight or cancelled and claimed a refund, you do not need to fill in the form.

Unfortunately, we are unable to offer individual help at this stage but the more information we get about how many people remain affected, the easier it will be for us to prioritise which flights we resume first and with what size aircraft.

Those fields marked with a (*) are mandatory, all other fields are optional.

Please provide us with the following details:

Including country dialling code.
 What is this?

Please provide one ticket number from your booking.

Please note, as with any standard email, any emails containing your personal data sent to or from British Airways will travel in a non-encrypted format.