Say thank you to somebody at British Airways

Say thank you to somebody at British Airways

We are delighted that you enjoyed your experience with British Airways and would like to say thank you to one of our colleagues.
Please complete the form below and we will pass on your comments to the staff member and their manager.
Alle mit einem Sternchen (*) gekennzeichneten Felder müssen ausgefüllt werden

Ihre Daten

(falls wir weitere Informationen von Ihnen benötigen sollten)
(soweit zutreffend)

About the staff member

Ground Staff

 
 
e.g. 0001BA 

Pilot

Bitte geben Sie entweder die Flugnummer oder den Abflug- und Landeort an.

e.g. 0001BA 
 
 

Kabinenpersonal

Bitte geben Sie entweder die Flugnummer oder den Abflug- und Landeort an.

e.g. 0001BA 
 
 

Contact centre agent

 
 

About your experience

*
They genuinely welcomed me and I felt acknowledged and appreciated.
They were approachable, available to help and anticipated my needs.
They shared relevant information and knowledge with me to enhance my experience in a way that was easy to understand.
They listened and understood my needs and were responsive in resolving any problems.
They used technology and my information to deliver a personalised service to me.

In unseren Bordmagazinen und internen Publikationen veröffentlichen wir zuweilen Kommentare unserer Gäste mit Angabe ihres Namens. Bitte markieren Sie dieses Kästchen, wenn Sie mit einer Veröffentlichung einverstanden wären. 

British Airways takes the security of personal data very seriously, as explained in our privacy policy. You will not receive any marketing communications as a result of sending your details via this form. Privacy Policy

Please note, as with any standard email, any emails containing your personal data sent to or from British Airways will travel in a non-encrypted format.