Booking guidelines and tips

We want to make booking with British Airways easier for you, so here is some useful information to help you.

Credit Card acceptance

British Airways has extended its credit card policy, so that you can use your credit card to pay online for flights departing from a wide range of countries, including your country of residence. There are some restrictions about the countries you can book travel from, so please check the 'Country of Departure' list on the Homepage.

If you need to make a booking which departs from a country not included on the 'Country of Departure' list, please call your local British Airways office to find out if your booking can be made over the phone. Alternatively, you can book in person at an Airport ticket desk.

In some cases it may not be possible to make your booking over the phone or on ba.com.

Children travelling alone

If your child is under 12 years of age and travelling alone, or with another passenger who is under 16 years of age, you cannot make their booking online. The child will be required to travel using our supervised service called Skyflyers Solo. There is a charge for this service when travelling on British Airways flights, so please contact your local British Airways office to book.

If your child is between 12-18 years of age, travelling alone and you would like to request the supervised Skyflyers Solo service, your booking cannot be made online. Please contact your local British Airways office

Group bookings

You can book up to six people in one booking online. For group bookings of more than six people, please contact your local British Airways office

Book early

There are a limited number of low fares on each flight, so by booking early you are more likely to be able to buy a lower fare.

Avoid peak travel times

The lowest fares sell more quickly on popular peak time flights. If you are looking for a lower fare, try to take quieter flights during mid-morning, or early afternoon.

Ticket type explained

> Lowest price. Changes and refunds to these fares may not be permitted or may be permitted upon payment of a penalty fee and possible increase in fare.

> Lowest (earning Tier Points). This choice will display if you are logged in as an Executive Club member. The lowest price available  that also earns Executive Club Tier Points. Please note that Tier Points are not the same as BA Miles.

> Flexible conditions. Fares that permit changes and refunds with no penalty fees.

> Flexible (Business UK).  Available on some flights within the UK. Changes and refunds permitted with no penalty fees. Permits access to dedicated British Airways lounges at London Heathrow, London Gatwick, Aberdeen, Edinburgh, Glasgow, Manchester and Newcastle.

 
Close window