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Selecting your seat

Passengers onboard.

We have launched a new service to give you more control over your choice of seats.

You will still be able to choose your seat for free when you check in. Checking in on ba.com provides the earliest opportunity to do this.

You will also be able to choose your seat prior to checking in, as detailed in "How to book your paid advance seat choice". For some passengers this will continue to be free, whilst some passengers may choose to pay a fee to do so.

View our seating policy Passengers travelling in World Traveller and World Traveller Plus can purchase exit row seats from 10 to 4 days before departure. Further information is detailed in "Choosing exit row seats".

Paid advance seat choice is not available in all countries as listed in "Terms and conditions".

Customers eligible for free advance seat choice

All customers are eligible for free seating at time of check-in.

The following customers will still continue to be able to choose their seat for free at the time of booking:

  • Gold Executive Club members (and oneworld® equivalents).
  • Customers travelling in First.
  • Customers with additional needs (this includes those with disabilities or other special requirements).
  • Silver Executive Club members (and oneworld equivalents).*
  • Customers travelling with infants.
  • Customers holding a fully flexible ticket booked in J/C/W/Y booking classes.*

 * Customers can choose a seat for free at time of booking, except exit row seats in World Traveller and World Traveller Plus which can be purchased from 10 to 4 days prior to their flight.

Customers eligible for paid advance seat choice

Customers can choose to pay for their seat from the time of booking if they are not eligible for free advance seat choice and not eligible to choose seats in advance. Paid seating applies to British Airways mainline operated flights, in all cabins, excluding First at the following costs:

     Seat request cost, per passenger, per sector
 Cabin    GBP           USD
  Domestic    £10       $15
  Euro Traveller    £10       $15
  Club Europe    £20       $30
  World Traveller*    £20       $30
  World Traveller Plus*    £20       $30
  Club World    £60       $90

* This excludes exit row seats which are available for purchase from 10 to 4 days before departure at a cost of £50 per person per sector.

Prices quoted are correct as at 25 September 2009 and are subject to change. This fee will be converted into local currency where applicable.

Customers not eligible to choose seats in advance

  • Children travelling alone (Skyflyers Solo).
  • All unticketed passengers, e.g. those travelling on a cruise or packaged holiday who have not yet received confirmation of their ticket numbers from their Agent.
  • Customers travelling as part of an allocation or specialised group.
  • Customers travelling on flights operated by BA Cityflyer, or those operated by any British Airways franchisee or alliance airline, or any flight operated by a codeshare partner.

How to book your paid advance seat choice

Once you have booked your flight, you should call us to request paid seating.

Contact us

If you subsequently change your flight you must contact us to reassign your seat.  Once booked, you cannot change your seat. Seats cannot be purchased using BA miles.

Paid seating is non-refundable except in certain circumstances as detailed in "Terms and conditions".

Choosing exit row seats

In addition, if you wish to request an exit row seat in World Traveller or World Traveller Plus you can do so from 10 days to 4 days before your flight, subject to availability.

Exit row seats can be requested on an individual passenger basis and do not have to be purchased for all passengers on a booking. 

Exit row seats are situated either next to or immediately behind the exit door. In the unlikely event of an evacuation you will be expected to assist in the opening of the emergency door.

Exit row seats are non-transferable.

We have the sole discretion to determine whether you meet the requirements to sit in an exit row seat. If you do not meet the requirements, you will be assigned an alternative seat and the amount paid for the seat will not be refunded.

If after the date of requesting an exit row seat you become unable to fulfil the requirements to sit in an exit row seat then you should contact us. You will be eligible to apply for a refund if you contact us at least 48 hours before your flight.

Gold Executive Club members, oneworld Emerald equivalents, and other passengers on the same booking can request an exit row seat free of charge, at any time before their flight.

Exit row seats can be pre-assigned at a cost of £50 or $75 per person per sector.  This fee will be converted into local currency where applicable.

Prices quoted are correct as 25 September 2009 and are subject to change.

Civil Aviation Authority requirements

In accordance with CAA requirements, the following categories of passengers cannot be allocated an exit row seat:

  • Passengers who are either substantially blind or substantially deaf, to the extent that they might not readily assimilate printed or verbal instructions given. 
  • Passengers who are unable to understand and carry out instructions given in English. 
  • Passengers who are unable to reach, open, lift and throw out the exit door in an emergency.
  • Passengers who because of physical stature, age or sickness have difficulty in moving quickly. 
  • Children under 16 (whether accompanied or not) and infants. 
  • Passengers who are travelling with anyone who would require their assistance in the event of an emergency.

When requesting an exit row seat you will be asked to verify your eligibility.

Apply for a refund

Paid seating is non-refundable except in certain circumstances, as detailed in "Terms and conditions".

Seating refund form

 

Terms and conditions

Paid seating

  • All paid seating is subject to availability at time of request.
  • Paid seating is available on all British Airways mainline operated flights.
  • Paid seating is not available on flights operated by BA Cityflyer, or those operated by any BA franchisee or alliance airline, or any flight operated by a codeshare partner.
  • Paid seating is not available in all countries.
    Which countries are excluded?
  • Paid seating is available in Euro Traveller, World Traveller, World Traveller Plus, Club World, Club Europe and Domestic cabins. Exit row seat requests are only available in our World Traveller and World Traveller Plus cabins. 
  • Paid seating can be requested from time of booking up to 24 hours before your flight. Requests specifically for seats on the exit rows can only be processed from 10 days before your flight. 
  • Bookings containing more than 9 passengers, or which contain more than 16 flights or sectors are not eligible for paid seating. 
  • Seats are not transferable to any other passengers
  • Prices quoted are correct as at 25 September 2009 and are subject to change.

Changes to seats

  • Once booked, seats cannot be changed.
  • A paid seat request cannot be guaranteed as it may need to be changed for operational, safety or security reasons, even after boarding the aircraft. 
  • In the event that we have to change your seat we will endeavour to seat you in a suitable alternative. (We will look to seat your party together in the first instance, and then if possible in your choice of window seat, middle seat or aisle seat. If you have paid for an exit row seat we will look to seat you in another exit row seat.)
  • If we are unable to offer you a suitable alternative seat as set out above you are eligible to apply for a refund.

Exit row seats

  • Exit row seats are situated either next to or immediately behind the exit door. 
  • In the unlikely event of an evacuation you will be expected to assist in the opening of the emergency door.
  • For this reason you must be an able bodied adult (16 years and over) in full fitness and able to understand printed or verbal instructions given in English. You must be willing, as well as able, to assist in the case of an emergency evacuation. When requesting an exit row seat you will be asked to verify your eligibility. 
  • British Airways has the sole discretion to determine whether a passenger meets the requirements to sit in an exit row seat. If the passenger does not meet the requirements, they will be assigned an alternative seat. The additional amount paid for an exit row seat will be forfeited and will not be refunded. 
  • If after the date of requesting an exit row seat you become unable to fulfil the requirements to sit in an exit row seat then you should contact British Airways. You will be eligible to apply for a refund if you contact us at least 48 hours before your flight.

Refunds

  • Paid seating is non-refundable unless (a) there is an aircraft change and BA is unable to seat you in a suitable alternative seat. (b) there is a flight disruption causing you to be moved to another flight and BA is unable to seat you in a suitable alternative seat on your new flight.  
  • Paid seating will not be refunded if you cancel your flight, are involuntarily upgraded due to oversales, or are not suitable to sit in the seat type you have selected.
  • If, in accordance with your fare rules, you choose to move to a different flight, you will be entitled to choose an equivalent seat on your new flight. However if an equivalent seat is not available the additional amount paid will be forfeited and will not be refunded. 
  • You have 14 days after the last flight in your itinerary to apply for a refund.
  • Refund applications should be submitted online. Refund applications cannot be processed at the airport or onboard.

Seating refund form

  • Unless otherwise stated, BA will only make a refund to the credit card used to pay for the pre-assigned seating.