british airways logo and site links

Login details and information
Login help

Choosing your seat

Passengers onboard.

Select your seat from the time of booking

You can now choose your seat before you check in to get the widest choice available.

Use our seating guide to find out if you can book your seat for free or if there is a charge.

View our seating guide

All seats are free to choose at check-in

You can also wait until check-in to choose your seat, which is free for everyone from 24 hours before your flight departs.

How to book your seat in advance

Check our guide to see if you can book seats for free or if there’s a charge.

View our seating guide
Once you have booked your flight, you can choose your seat on ba.com.

Book seats in Manage My Booking


Please note, some customers are not eligible to choose seats in advance:

  • Children travelling alone (Skyflyers Solo)
  • All unticketed passengers, e.g. those travelling on a cruise or packaged holiday who have not yet received confirmation of their ticket numbers from their Agent
  • Customers travelling as part of an allocation or specialised group
  • Customers travelling on flights operated by BA Cityflyer, or those operated by any British Airways franchisee or alliance airline, or any flight operated by a codeshare partner

Changing your seat

  • If you change your flight after choosing a seat, you must contact us to reassign your seat. 
  • Once booked, you cannot change your seat, except at check-in where available.
  • Seats cannot be purchased using BA Miles.

Refunds for paid seating are only available under certain circumstances.  Please see the terms and conditions for more information.

Terms and conditions

Choosing an exit row seat

Exit row seats have no seats directly in front of them, and so provide you with more personal space than standard seats. If you want to request an exit row seat you must meet certain requirements, shown below. These seats are available to request in World Traveller Plus and World Traveller only, on longhaul flights.

Exit row seats are situated either next to or immediately behind the emergency exit door. In the unlikely event of an evacuation you will be expected to assist in the opening of the emergency exit door.

Restrictions on who’s allowed to sit in an exit row seat

In accordance with CAA (Civil Aviation Authority) requirements, the following categories of passengers cannot be allocated an exit row seat:

  • Passengers who are either substantially blind or substantially deaf, to the extent that they might not readily understand printed or verbal instructions given.
  • Passengers who are unable to understand and carry out instructions given in English.
  • Passengers who are unable to reach, open, lift and throw out the exit door in an emergency.
  • Passengers who because of physical stature, age or sickness have difficulty in moving quickly. 
  • Children under 12 (whether accompanied or not) and infants. 
  • Passengers who are travelling with anyone who would require their assistance in the event of an emergency.

When requesting an exit row seat you will be asked to verify your eligibility.

Exit row seat information

  • You can request an exit row seat in World Traveller or World Traveller Plus from 10 days to 4 days before your flight, subject to availability.
  • On shorthaul flights there is no extra legroom in exit row seats, so they are available as a general seating choice.
  • Exit row seats can be requested on an individual passenger basis and do not have to be purchased for all passengers on a booking. 
  • Exit row seats are non-transferable.
  • We have the sole discretion to determine whether you meet the requirements to sit in an exit row seat. If you do not meet the requirements, you will be assigned an alternative seat and the amount paid for the seat will not be refunded.
  • If, after the date of requesting an exit row seat, you become unable to fulfil the requirements to sit in an exit row seat, you should contact us. You will be eligible to apply for a refund if you contact us at least 48 hours before your flight.
  • Executive Club Gold members, oneworld Emerald member equivalents and other passengers on the same booking can request an exit row seat free of charge, at any time before the flight.
  • Exit row seats can be pre-assigned at a cost of £50, €60 or US$75 per person per sector.  This fee will be converted into local currency where applicable.

Apply for a refund

Refunds for paid seating are only available under certain circumstances. Please see the terms and conditions for more information.

Terms and conditions

Seating refund form

Terms and conditions

Paid seating

  • All paid seating is subject to availability at time of request.
  • Paid seating is available on all British Airways mainline operated flights.
  • Paid seating is not available on flights operated by BA Cityflyer, or those operated by any BA franchisee or alliance airline, or any flight operated by a codeshare partner.
  • Paid seating is available in Euro Traveller, World Traveller, World Traveller Plus, Club World, Club Europe and Domestic cabins. Exit row seat requests are only available in our World Traveller and World Traveller Plus cabins. 
  • Paid seating is not available in Club World upper deck.
  • Paid seating can be requested from time of booking up to 24 hours before your flight. Requests specifically for seats on the exit rows can only be processed from 10 days before your flight. 
  • Bookings containing more than 9 passengers, or which contain more than 16 flights or sectors are not eligible for paid seating. 
  • Seats are not transferable to any other passengers.

Changes to seats

  • Once booked, seats cannot be changed.
  • A paid seat request cannot be guaranteed as it may need to be changed for operational, safety or security reasons, even after boarding the aircraft. 
  • In the event that we have to change your seat we will endeavour to seat you in a suitable alternative. (We will look to seat your party together in the first instance, and then if possible in your choice of window seat, middle seat or aisle seat. If you have paid for an exit row seat we will look to seat you in another exit row seat.)
  • If we are unable to offer you a suitable alternative seat as set out above you are eligible to apply for a refund.

Exit row seats

  • Exit row seats are situated either next to or immediately behind the exit door. 
  • In the unlikely event of an evacuation you will be expected to assist in the opening of the emergency door.
  • For this reason you must be an able bodied person (12 years and over) in full fitness and able to understand printed or verbal instructions given in English. You must be willing, as well as able, to assist in the case of an emergency evacuation. When requesting an exit row seat you will be asked to verify your eligibility. 
  • British Airways has the sole discretion to determine whether a passenger meets the requirements to sit in an exit row seat. If the passenger does not meet the requirements, they will be assigned an alternative seat. The additional amount paid for an exit row seat will be forfeited and will not be refunded. 
  • If after the date of requesting an exit row seat you become unable to fulfil the requirements to sit in an exit row seat then you should contact British Airways. You will be eligible to apply for a refund if you contact us at least 48 hours before your flight.

Refunds

  • Paid seating is non-refundable unless (a) there is an aircraft change and BA is unable to seat you in a suitable alternative seat. (b) there is a flight disruption causing you to be moved to another flight and BA is unable to seat you in a suitable alternative seat on your new flight.  
  • Paid seating will not be refunded if you cancel your flight, are involuntarily upgraded due to oversales, or are not suitable to sit in the seat type you have selected.
  • If, in accordance with your fare rules, you choose to move to a different flight, you will be entitled to choose an equivalent seat on your new flight. However if an equivalent seat is not available the additional amount paid will be forfeited and will not be refunded. 
  • You have 14 days after the last flight in your itinerary to apply for a refund.
  • Refund applications should be submitted online. Refund applications cannot be processed at the airport or onboard.

Seating refund form

  • Unless otherwise stated, BA will only make a refund to the credit card used to pay for the pre-assigned seating.