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BA.com Price Promise - Terms and conditions

1. Booking and full payment must have been made at ba.com using a credit card with a US billing address.
2. Purchased booking must be the least expensive option for the chosen itinerary available on ba.com at the time of purchase.
3. Applies only to itineraries that consist entirely of flights with a British Airways flight prefix (BA).
4. Itinerary must be a round trip that originates in the United States and include two transatlantic flight segments operated by British Airways.
5. BA.com Price Promise does not apply where
   a. the Lower Online Fare makes use of fares that are not published and are not available to the general public. These include, but are not limited to, corporate discount fares, consolidator fares, wholesaler fares, student fares, closed user group fares and fares where the carrier details are not known until after the purchase or
   b. the Lower Online Fare has been discounted by the online retailer by use of coupons, loyalty rewards and other offers or incentives to reduce the total cost or c. the Lower Online Fare is for a travel package with inclusive airfare or
   d. the difference in cost between your purchase on ba.com and the Lower Online Fare is the result of an error by the retailer of the Lower Online Fare or
   e. British Airways is unable to verify, using reasonable means, that the Lower Online Fare is available. This may be at any time within 24 hours of receipt of your claim at the discretion of British Airways. No other method of verification such as screen print or fax are eligible.
6. The Lower Online Fare must be for the exact same flights, on the same dates for travel, in the same cabins, have the same fare rules and restrictions as the British Airways itinerary purchased through ba.com and be sold in the US over the internet. The website containing the Lower Online Fare must provide capability to book that fare. Websites showing fares but not providing booking capability will not qualify for the ba.com Price Promise.
7. Claims can only be accepted through the online form. No telephone claims will be accepted. Incomplete forms will be ineligible.
8. Claims must be received by British Airways before 12AM (midnight) Pacific Standard Time on the day of purchase of travel at ba.com.
9. If the claim meets all the terms and conditions of the ba.com Price Promise, a refund of the difference between the purchase cost on ba.com and the cost of the Lower Online Fare, in the form of a check, will be mailed to the customer within 28 days of the claim having been verified by British Airways. The check will be made payable to the holder of the credit card that was used to pay for the booking at ba.com. A refund will be granted for each ticket within a booking that meets the terms and conditions of the ba.com Price Promise.
10.  The refund of the difference between the purchase cost on ba.com and the total cost of the Lower Online Fare is the sole and exclusive compensation that will be made to qualified claimants who show that British Airways failed to meet its ba.com Price Promise to them.
11.  Only one claim may be accepted for a booking made and paid for in full at ba.com.
12.  British Airways is the final authority on interpretation of these rules.
13.  British Airways reserves the right to terminate this offer at any time without notice.