First lounges

Chandeliers in the First lounge. Dining area in the Concorde lounge. View of the Concorde Room lounge. Wine bar in the First lounge. Three bottles of champagne.

Exclusively for you

First lounges provide a sanctuary away from the outside world. Deep, luxurious furniture upholstered in rich velvets and classic tailored herringbone provides you with an elegant and welcoming environment to spend your time as you wish.

Our complimentary Work & Entertainment Zones offer internet access, printers, copiers, and fax machines to allow you to work before you fly.

Pre-flight Dining

As a First customer you can enjoy waiter served dining in the lounge, before your flight, giving you maximum sleep time on board. Pre-flight Dining is available on flights departing from London Heathrow after 8pm and on selected overnight flights from New York JFK, Newark, Philadelphia, Washington, Toronto, Chicago and Boston departing from 6pm local time.

The Concorde Room - London Heathrow Terminal 5 and New York JFK

Like no other airport lounge, the Concorde Room is the epitome of elegance, the perfect setting for both relaxation and business. Inspired by the finest 5 star and boutique hotels, luxurious furniture and traditional chandeliers create a calm and exclusive environment for First customers, where you can enjoy:

  • intimate dining with elegantly designed private booths and full waiter service, providing you with a truly memorable fine-dining experience
  • the Concorde Bar, serving complimentary champagne and fine wines as well as freshly ground coffee and afternoon tea
  • a state-of-the-art business suite, with 7 internet and printer linked computers, news screen and a 40 inch LCD display screen suitable for presentations. It also converts to a fully equipped boardroom that can comfortably accommodate 8 people, bookable on request*
  • private cabanas, hotel-style rooms, with a comfortable day bed and en suite bathroom for complete relaxation*
  • the terrace and viewing area where you can enjoy a relaxing drink and spectacular views across the expansive architecture of Terminal 5 and out onto the runways.*

*Only available at London Heathrow Terminal 5

Elemis Travel Spa

For total pampering drop into the Elemis Travel Spa, where we offer First and Club World customers and Gold Executive Club members flying longhaul, a complimentary two-tier treatment menu.

If you’d like a refreshing shower before you fly, there are 20 shower suites available for your use.

The Elemis Travel Spa is available at Heathrow Terminal 5 and Terminal 3 and New York JFK. All treatments are subject to opening hours and availability. The minimum age for treatments is 18.

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