News and information - India

Smiling lady holding passport.
This section offers you local news updates that help make your journey with us easier. Here you will find information on local policies, procedures and initiatives and stay updated on the latest local developments.

Fraudulent emails - job offers with British Airways

British Airways is aware of an email fraud that unfairly uses the offer of jobs with British Airways in London. The fraudster sends unsolicited emails offering employment and the 'successful' applicants are required to purchase a visa to come to the UK to take up the offer.

The jobs do not exist. The offers do not come from British Airways. British Airways encourages people to be wary of suspicious emails they receive from people or companies they do not know.

Legitimate emails from British Airways will not have been sent from a web-based mail server such as gmail, yahoo, hotmail, etc.

British Airways will never request money payments through a third party.

Airport Development Fee

Ministry of Civil Aviation, Government of India vide notification has notified the levy of Airport Development fee of INR 1,300 effective from 01st May 2009 which is to be paid by passengers departing from IGI Airport, New Delhi. This fee is being collected by British Airways on behalf of Airport Authorities (Delhi International Airport Limited). 

Fuel surcharge

British Airways has introduced a fuel surcharge on all flights to reflect the continuing rise in worldwide oil prices.

The surcharge applies per sector, as detailed below, to all tickets issued on or after 18 December 2008, based on the flight duration and where the ticket was purchased*. The surcharge applies to all passengers, including children and infants, on international and domestic flights.

Fuel surcharge rates

For tickets purchased inTravel classAll longhaul flights less than nine hours in duration All longhaul flights more than nine hours in duration 
 India World Traveller USD 107.00 USD 141.00
  World Traveller Plus USD 128.00 USD 177.00
  Club USD 157.00 USD 205.00
  First USD 157.00 USD 205.00

*For tickets purchased using credit or debit cards, this is the country where the trip starts. For tickets purchased using Avios (for Executive Club), this is the country in which the Member resides.

Fly through the airport

Taxis in New York.With the intention of making your experience of flying with us swifter and more convenient we have new services for you at the airport .These benefits range from online services to special assistance provided at our airports.

Manage My Booking on ba.com

  • view, email, and/or print your itinerary
  • reserve your seat
  • choose meal preference
  • add your Executive Club number
  • update your Advance Passenger Information (mandatory when travelling to USA and India)
  • use online check in
  • print your own boarding pass from Bangalore
  • and more...

Facilitation at airports – If you are traveling FIRST or Club World with us, are an Executive Club Gold or Silver member, are traveling with children or have other special needs, allow our specially appointed staff to assist you at the airport.

  • Kerbside facilitation – Uniformed staff stationed outside the airport terminal building, holding British Airways welcome signage.
  • Ground hostesses- Positioned inside the terminal building at check-in and in the arrivals hall to assist all customers particularly those with special needs and families with children with the departure and arrival processes. These staff wear a British Airways branded sash for easy identification.
  • Dedicated check-in desks for FIRST and Club World customers and Executive Club Gold and Silver members for swifter check in.
  • Special Services staff- British Airways staff present in both departures and arrivals areas to provide our FIRST and Club World customers with seamless service at check-in, lounges, and boarding gate as well as on Arrivals.
  • The Executive Club – Feel free to enrol online for our frequent flyer programme to earn miles and get special attention. Take advantage of dedicated check-in desks and lounge access at airports. >> Enrol now 
  • Improved airport signage for better way finding and information.

New service tax applicable

Effective 27 February 2009 a new service tax will be applicable on all our FIRST, Club World business class, and World Traveller Plus (our premier economy) fares for travel originating in India.

As per the directive received from the Ministry of Finance, Government of India, a service tax of 10.3% will apply on all British Airways FIRST, Club World and World Traveller Plus tickets issued on or after 27 February 2009.

For bookings made online, the service tax will be collected at the time of ticketing.

This service tax will not apply:

Ticket changes for returning passengers

We are happy to introduce the facility to make changes on partly utilised electronic tickets, over the phone.

This service is available on payment against an international Visa/Master credit card issued and billed in UK/USA/Canada/Europe.
For more details and to avail of this service, please call British Airways. 

Returning passengers who do not hold e-tickets may contact a British Airways Travel Shop or call us for further information.

Reconfirmation of bookings

If you are a customer returning home from India and are holding a confirmed booking, you are not required to reconfirm your booking.

You can view, email, and print your booking, request seat or meal preference and even check in for your flight online using the Manage My Booking facility on the ba.com homepage. And if you are travelling from Bangalore, you could even print your own boarding pass.

Unaccompanied minors - update

Happy father carrying young son on shoulders.British Airways offers a service for children travelling unaccompanied, called Skyflyer Solo.

Children travelling alone, using the Skyflyer Solo service, are subject to the normal fare tariff, plus a supervision fee.






Direct Airside Transit Visa for Indian nationals going to UK

Please note that the United Kingdom Home Office has announced that with effect from 16 October 2003, Indian nationals would also be included in the list of nationals who would require Direct Access Transit Visas (DATV) when in transit through the UK.

Passengers travelling with electronic tickets (e-tickets) must carry a printed itinerary showing full details of the journey and a confirmed onward booking.

For further information on DATV please visit:

To apply for a Visa, please contact any Visa Facilitation Services (VFS) offices appointed by the British High Commission in India. Details can be found at: