british airways logo and site links

Login details and information
Login help

United Kingdom

Change country

First: Lounges

Chandeliers in the First lounge. First lounge flowers and sofa. A couple dining in the First lounge. View of the Concorde Room lounge. Wine bar in the First lounge. Three bottles of champagne.


Relax and unwind

As a First customer we invite you to unwind in our exclusive lounges before your flight.

With access to over 70 dedicated British Airways lounges worldwide, plus an additional 170 lounges with our partners, you can enjoy a relaxing and comfortable start to your journey.

Pre-flight dining

Enjoy our fine dining experience in the First lounge, giving you maximum sleep time on-board.

Pre-flight dining is available on all flights departing after 8pm from London Heathrow, New York JFK, Newark, Philadelphia, Washington, Toronto, Chicago, Boston and the Middle East depending on departure times.

The Concorde Room at London Heathrow Terminal 5

The Concorde Room is the epitome of elegance, the perfect setting for both relaxation and business. Inspired by the finest 5 star and boutique hotels, luxurious furniture and traditional chandeliers create a calm and exclusive environment for First customers, where you can enjoy:

  • intimate dining with elegantly designed private booths and full waiter service
  • the Concorde Bar, serving complimentary champagne and fine wines as well as freshly ground coffee and afternoon tea
  • state-of-the-art business suite, with internet and printer linked computers and boardroom facilities bookable on request
  • a private cabana – hotel-style rooms with a comfortable day bed and en suite bathroom for complete relaxation
  • the terrace and viewing area where you can enjoy a relaxing drink and spectacular views.

Elemis Travel Spa

Featuring products developed by the world-renowned specialist Noella Gabriel, Elemis brings you a totally relaxing concept in Travel Spa and Skin-Therapies.

Elemis delivers exceptional Travel Spa and Skin-Therapies, exclusively designed for British Airways, that will rejuvenate your skin, awaken your senses and refresh you on your journey.
The Elemis Travel Spas can be found at the London Heathrow Terminal 5 lounge complex in Departures South, Departures in Satellite B and in Arrivals and at New York JFK Terminal 7.