First: Private concierge
Your Quintessentially
We have teamed up with the world’s leading luxury lifestyle group, Quintessentially, to provide you with an exclusive complimentary concierge service when you travel in First*.
Ten years since its inception, Quintessentially has firmly established itself as the world’s premier concierge service, providing access to the very best that life has to offer. Dedicated Member Assistants are on hand 24 hours a day, seven days a week, 365 days a year. With 56 offices worldwide, they can offer members money and time saving benefits, as well as preferential access to some of the world’s greatest events.
Contact Quintessentially
If you have made a booking in First, you can contact Quintessentially 14 days either side of your journey on
Alternatively, you can access Quintessentially via a dedicated desk in the Concorde Room at London Heathrow Terminal 5, seven days a week between 08:00 and 22:00.
Find out more about Quintessentially* The service is available only to British Airways passengers travelling in First.
