First: Complimentary private concierge

Quintessentially for you

British Airways and Quintessentially have teamed up to bring you complimentary private concierge services exclusive to First customers.

As the world’s leading luxury lifestyle group, Quintessentially is your passport to the very best that life has to offer, no matter where you are or how extraordinary your needs may be.

Whether you’re departing or in transit and need to make arrangements, such as an urgent dinner reservation at a Michelin-starred restaurant, Quintessentially can make the most of your precious time during your journey.

You can access the Quintessentially service via an exclusive desk in the Concorde Room at Heathrow Terminal 5, which is open seven days a week, from 8am-10pm.

Alternatively, you can also access the complimentary service 14 days either side of your journey, by ringing:

  +44 (0) 845 2243821.

If you are not a First customer you can find out more about Quintessentially at their website.