First: On arrival

Your journey in First continues even after your flight has landed. Our end-to-end service can help you fast-track through arrivals formalities at key airports.

So you look and feel your best we invite you into our Arrivals lounges available at London Heathrow Terminal 5 and London Gatwick (situated at the Sofitel Arora Hotel). Here you can enjoy a hearty breakfast, or help yourself to something light if you prefer, catch up on the days news and your emails.

If you are arriving into London Heathrow Terminal 5, we look forward to giving you an especially warm welcome when you touch down, including:

• a selection of delicious Concorde Dining options
• your personal cabana with individual Infinity bathroom for you to wash and dress in private
• a hydrotherapy area with full-body jet showers where you can freshen up
• Elemis Travel Spa treatments available from 6am to help you feel rejuvenated
• a suit pressing service to prepare your clothes
• unlimited free internet access so you can catch up on your emails
• News Zone to give you all the latest news events.

Please note Galleries Arrivals lounge at London Heathrow Terminal 5 is open daily from 4.30am – 2.00pm.