New direct services to Colombo, Sri Lanka

30 Apr 2013

More good news on the expansion of our network into new markets. We now offer 3 services a week to Colombo, Sri Lanka from London Gatwick airport. Customers can choose from Club World (business class), World Traveller Plus (premium economy), and World Traveller (economy) cabins, and enjoy the very high standards of customer service that British Airways offers.

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Executive Club Digital Enhancements

9 Apr 2013

We have listened to Member feedback and have been busy making improvements to the ba.com experience of the Executive Club, tackling some of the areas that matter most to our customers. We have launched a new Executive Club news and offers Hub, with a fresh look and feel and enhanced functionality. In February we also unveiled our new Executive Club welcome page, the first page Members see as soon as they log in. We have improved the layout and made it much easier for Members to navigate their way to the important information they need relating to their account. We hope you like the improvements to date - there are plenty more to come in 2013.

Do you still use a PIN to log on to your Executive Club acccount?

At British Airways, safety and security have always been our top priorities. Over 70% of our customers now use a password , which is why we will soon be asking all customers still using PINs to choose a password. This will make it much harder for someone else to access your details and it will bring ba.com in line with the security of other leading websites. Your password will need to consist of at least 6 characters, with at least one letter and one number.

Make booking easier by saving your payment card details

You can now securely save your credit and debit card details on ba.com. Your details will be stored in our secure vault, so you can be sure they will be safe, and it means you won't need to send them over the internet every time you book with us. This also saves you time as you'll have one less thing to do - just choose the card you've already saved.

OpenSkies adds new service from New York JFK to Paris Orly

15 Mar 2013

OpenSkies, the transatlantic subsidiary of British Airways, has added a new daily route between New York JFK and Paris Orly in addition to its existing two daily flights from New York Newark to Paris Orly. Customers have a choice of three cabins: Biz Bed with a completely flat bed, Prem Plus offering large seats in a 2x2 configuration, and Eco with comfortable leather seats. All customers are offered a personal iPad loaded with more than 70 hours of entertainment, including movies, TV shows and games. With just over 100 passengers on each flight, customers experience premium, personalized attention in each cabin, all at great fares.

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