Passengers affected by flight cancellations may be eligible for compensation under EU legislation.
You can claim compensation for flights operated by British Airways Plc, BA Connect Ltd, British Mediterranean Airways Ltd, GB Airways Ltd, Loganair Ltd and for British Airways operated codeshare flights.
If your flight was cancelled and you wish to proceed with a claim for compensation, you will need the following booking information:
Please note you are unable to submit a claim online until 3 days after your scheduled departure time.
Compensation is not payable where passengers have been notified of the cancellation 14 days or more before the scheduled departure date of your cancelled flight or where your flight has been cancelled before the 17th February 2005, the date the legislation came into effect.