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Executive Club Conditions of use

  1. Part Cash Part Miles bookings can only be made online at ba.com or direct with your service centre.
  2. Available on one-way and return itineraries.
  3. BA and franchise operated flights only. Partner and codeshare flights excluded.
  4. Bookings are made into Club Europe, World Traveller Plus, World Traveller, Euro Traveller and UK Domestic cabins only.
  5. Standard redemption rules apply. 
  6. Part cash rates are defined in a fixed set of currencies used by service centres.
  7. If more than one Part Cash Part Miles price option is available for a British Airways flight, it is not possible to change the price option chosen by a Member after a booking has been made. A Member may cancel a Part Cash Part Miles booking, subject to paragraph 9 and 10 below. A fee as specified online at ba.com will be charged for the cancellation of a flight booking prior to departure.
  8. When a Member makes a Part Cash Part Miles booking, the Member must make the relevant payment for the ticket.
  9. Cancellations made more than 24 hours before departure will receive cash and tax refunds and Mileage will be re–credited to the Member’s account. Standard redemption charges will apply, as displayed in the online fare rules prior to booking.
  10. Cancellations made within 24 hours of departure will not receive cash refunds and Mileage will not be re–credited to the Member’s account.
  11. Standard booking lead times apply for your area, Members are responsible for paying additional taxes, fees, charges and surcharges.

* Standard booking lead times apply. Members are responsible for paying additional taxes, fees, charges and surcharges.

  1. Miles for Upgrade bookings can only be made online at ba.com or direct with British Airways.  An existing booking can be upgraded up until check in online at ba.com or by contacting your local service centre or sales office. A Miles for Upgrade cannot be booked at airport ticket desks. The upgrade is a single cabin upgrade from Euro Traveller to Club Europe, World Traveller to World Traveller Plus (where fitted on the aircraft), World Traveller to Club World (where World Traveller Plus is not fitted on the aircraft), World Traveller Plus to Club World, Club World to First.
  2. Miles for Upgrade is permitted on eligible British Airways published fares only (Fare classes are: J, C, D, R, I, W, E, T, Y, B, H) but is not permitted on bookings made with a travel agent. Miles for Upgrade is not permitted where flights are sold as part of a package holiday or where flights and ground arrangements, such as prepaid hotels, cars, transfers and experiences, are booked and paid for in the same transaction. Flights booked and paid for separately from any ground arrangements remain eligible for Miles for Upgrade. Miles for Upgrade can only be applied to bookings which are made in the member's Executive Club membership country.
  3. BA and franchise operated flights only. Partner and codeshare flights excluded.
  4. Tier Points and BA Miles will be awarded according to the commercial ticket purchased.
  5. A Miles for Upgrade cannot be used in conjunction with any bookings that have already been subject to an upgrade (Miles for Upgrade or Gold Upgrade for Two) or any other promotions/offers.
  6. If upgrading an existing booking where a paper ticket has already been issued, you will need to send in your paper tickets 21 days in advance of travel for your tickets to be re-issued. If you hold an e-ticket, this will take 24 hours.
  7. When a Member makes a Miles for Upgrade booking on behalf of themselves or anyone else, Members shall be responsible for paying any applicable charges such as booking and service fees or credit card fees.
  8. Standard redemption rules apply. 
  9. The fare conditions for the original ticket purchased will apply, in addition to following rules specific to the Miles for Upgrade:
    Changes to the date or time of an Upgrade flight must be made at least 24 hours prior to the scheduled departure of the relevant flight.
    Where changes are made to the date and time of an Upgrade 24 hours or more before the scheduled departure of the first flight in the Award travel itinerary and the redemption class for the Upgrade is not available on the amended flight(s) the standard redemption charge will be levied for the re–crediting of Mileage to the Member’s account.
    Where changes are made to the date and time of the Upgrade within 24 hours of the scheduled departure of the first flight in the Award travel itinerary or after the scheduled departure of the first flight in the Award travel itinerary and the redemption class for the Upgrade is not available for the amended flight(s) Mileage will not be re-credited to the Member’s account.
  10. If cancelling a Miles for Upgrade booking, the whole journey must be cancelled.
    Upon the cancellations of a Miles for Upgrade booking 24 hours or more before departure of the first leg in the Award travel itinerary the standard redemption charge will be levied and all Mileage will be re-credited to the Member's account and taxes will be refunded.
    Upon the cancellations of a Miles for Upgrade booking less than 24 hours before departure of the first leg in the Award travel itinerary Mileage in respect of the Upgrade will not be re-credited to the Member. 
  11. Standard booking lead times apply, Members are responsible for paying additional taxes, fees, charges and surcharges. 
  12. Where a member is part of a Household Account, a member can only make a Miles for Upgrade booking for another member of the Household Account.
  1. The Gold Upgrade for Two is a single cabin class upgrade available on a single or return booking of up to 2 people made on the same reservation. For example:
    Euro Traveller to Club Europe
    World Traveller to World Traveller Plus (where fitted on the aircraft)
    World Traveller to Club World (where World Traveller Plus is not fitted on the aircraft)
    World Traveller Plus to Club World
    Club World to FIRST (where fitted on the aircraft)
  2. The Gold Upgrade for Two must be booked within 12 months from the date of issue.
  3. The Gold Upgrade for Two can be used in conjunction with any published fare sold directly by British Airways, including BA Miles redemption bookings. However, it excludes group bookings and those sold as part of a packaged holiday. The Gold Upgrade for Two cannot be used in conjunction with any industry or agency discounted fares.
  4. The Gold Upgrade for Two cannot be used in conjunction with any bookings that have already been subject to an upgrade (Miles for Upgrade or Gold Upgrade for Two) or any other promotions/offers.
  5. Rules of the ticket are governed by the original fare paid. In the case of redemption tickets standard redemption rules apply.
  6. The Gold Upgrade for Two is available for British Airways and franchise operated flights only. Partner and codeshare flights excluded.
  7. The Gold Upgrade for Two cannot be applied to a booking containing any other carriers than British Airways.
  8. To upgrade a new BA Miles booking please go to ba.com or contact your Service Centre, or to upgrade an existing BA Miles booking please contact your Service Centre. To upgrade a new paid booking please go to ba.com, or, in UK and North America contact your Service Centre. If outside UK and North America please contact your Sales Office. To upgrade an existing paid booking, please contact your Service Centre. You must advise at time of booking that you wish to use your Gold Upgrade for Two. The Gold Upgrade for Two cannot be redeemed at the airport.
  9. When a Member books a Gold Upgrade for Two direct with British Airways the Member must pay for the ticket, but is permitted to give the ticket and upgrade to someone else.
  10. The Member and/ or those travelling using the Gold Upgrade for Two will be personally responsible for any tax payable by them as a result of this offer.
  11. The Gold Upgrade for Two is not an entitlement to travel and is subject to capacity restrictions.
  12. Cancellations: If you cancel your upgraded booking the rules of the original ticket apply. If a cancellation is made more than 24 hours before departure your Gold Upgrade for Two will be reinstated, provided the Gold Upgrade for Two is within its 12 month validity period. If a cancellation occurs within 24 hours of departure, the Gold Upgrade for Two will be invalid for further use.
  13. If using your Gold Upgrade for Two on an existing booking and your ticket has already been issued, you will need to send in your tickets 21 days in advance of travel, for your tickets to be re–issued. If you hold an e–ticket this will take 72 hours.
  14. Infants: If an upgraded booking contains an infant travelling on an infant fare, the infant will be automatically upgraded with the adults. Child fares will be subject to the same rules as adults.
  15. Household Accounts: Any Household Account Member who earns the Gold Upgrade for Two must redeem it personally. The Gold Upgrade for Two is not part of the Household Account pool and cannot be redeemed by another Member of the Household Account. Household Account Members who earn the Gold Upgrade for Two are subject to applicable Household Account redemption rules, whereby the Gold Upgrade for Two can only be used for Members within the Household Account. These upgrades cannot be allocated to Executive Club members under age 18. An upgrade earned by a member under 18 is allocated to the Head of that member’s Household Account.
  16. Standard booking lead times apply for your area, Members are responsible for paying additional taxes, fees, charges and surcharges.

* Standard booking lead times apply. Members are responsible for paying additional taxes, fees, charges and surcharges.

  1. Invited Executive Club Gold Card holders who have earned more than 4,500 Executive Club points within their current membership year, or Premier Card holders (the Sponsor) will be eligible to nominate an individual (the Nominee) to apply to British Airways for a discretionary Silver card.
  2. The Nominator will be required to complete to British Airways satisfaction and return to British Airways the necessary application form by the stated return date. On receipt of a satisfactory application form British Airways shall at its discretion issue to the Nominee a discretionary Silver Card valid for 1 year from the date of issue. The nominee should expect to receive their Silver card within 28 days.
  3. The Nominee discretionary Silver Card holder will be bound by the Executive Club Terms and Conditions.
  4. The Nominee is able to be an existing member of the British Airways Executive Club. In this situation their existing membership year will cease and they will commence a new membership year as a Silver member. All current mileage will be transferred to the new membership and any existing Executive Club points will be zero'd.
  5. In the event that the Sponsor either earns 4,500 Executive Club points within their subsequent membership year or retains their Premier Card, they may re-sponsor the nominee in which case the Nominee's discretionary Silver Card will be renewed by British Airways for a further period of 1 year.
  6. In the event that the Nominee is not re-sponsored by the Sponsor but has earned within their discretionary membership year the necessary number of Executive Club Points to earn a Silver or Gold card in their own right their discretionary Silver Card will be converted into a standard membership at the appropriate tier level.
  7. The discretionary Silver Card can be removed by British Airways at any time.

* Standard booking lead times apply. Members are responsible for paying additional taxes, fees, charges and surcharges.

  1. Invited Executive Club Gold Card holders who have earned at least 5,000 Tier Points in a membership year, or Premier Members, will be eligible to receive a Concorde Room Access Card. Concorde Room Access Cards will be valid upon receipt (at the point the member earns 5,000 Tier Points) until the expiry date shown on the card.
  2. Only the member named on the card may use it (no guest access allowed) or quote the membership number. Cards are not transferable in any circumstances.
  3. The Card is not a credit card. It remains the property of British Airways and must be returned if requested.
  4. The member should produce the card or membership number at any time whilst travelling or otherwise utilising any Services at the request of British Airways or a Service Partner.
  5. In the event that the Member either earns 5,000 Tier Points within their current or subsequent membership year, or retains their Premier card, British Airways will renew and re-supply another Concorde Room Access Card for 12 months.
  6. Further provisions about use of Lounges are set out on ba.com.
  1. This benefit is only available to Gold Executive Club members.
  2. Bookings to use double BA Miles can only be made by calling your Executive Club service centre and cannot be made online.
  3. Bookings must be made at least 30 days prior to date of travel.
  4. Flight(s) must still have seats available for sale in the desired cabin of travel.
  5. Double BA Miles may not be used in conjunction with [i] Part Cash Part Miles, [ii] Gold Upgrade for Two; or [iii] Miles for Upgrade.
  6. Only available on British Airways mainline operated flights.
  7. A service fee applies.
  8. Any telephone and online booking/service fees apply as detailed on ba.com.
  9. Once booked, changes can be made both online and by telephone but cancellations and/or refunds must be requested by calling the service centre.
  10. If the member chooses to cancel the reward flight, Executive Club terms and conditions apply.
  11. Executive Club terms and conditions apply.
  12. Reward flights are subject to applicable taxes, fees, charges and airline surcharges.
  13. When you book your flight, the standard BA Miles price for a reward flight will be debited immediately; and following this the additional BA Miles will be debited from the Executive Club member's account within 21 days.
13. Redeeming mileage

13.1 Awards will be issued to any name requested and mailed only to the preferred mailing address of the Member. In some countries Members may be required to collect Awards from designated places. Awards for travel on British Airways flights are subject to the General Conditions of Carriage for Passengers and Baggage. Awards for travel on Airline Partner flights are subject to the relevant terms and conditions of the Airline Partner.

13.2 Requests and bookings relating to Awards (including Service Partner Awards) may be made online at ba.com or through the Member's local service centre in accordance with such procedures that may be in force from time to time for the issue of Awards, as set out on ba.com. Award bookings can only be requested by the Member who holds the account or an individual nominated in accordance with Clause 3.13. Members should allow 3-4 weeks for Service Partner requests to be processed. Awards will only be sent to the Member's preferred mailing address.

13.3 Infants (less than 2 years of age) travelling with a Member on a flight Award will travel for ten percent of the Mileage required for the Member's flight Award if they do not have their own seat. Children (2 years of age or older) and infants who require their own seat will be "charged" the full Mileage for the relevant destination.

13.4 Bookings for Award travel must be made no later than 10 days prior to the intended time of departure where a paper ticket is issued (the applicable regional booking requirements are set out on ba.com) and no later than 24 hours prior to the intended day of departure where an e-ticket is issued. Bookings which do not comply with these requirements may be subject to a charge as specified on ba.com.

13.5 Award tickets will be issued at the same time as the booking is made. In some countries Award tickets may have to be collected from designated places.

13.6 e-tickets in respect of Award travel will be issued for travel on all routes where possible. Where a member chooses a paper ticket on an eligible route a charge, as specified on ba.com, will be applied.

13.7 One way tickets can be issued as Awards on British Airways flights at 50% of the Mileage required for a return journey to the same destination. Open tickets cannot be issued as Awards.

13.8 There are no charges for stopovers included in an Award itinerary. Where stopovers are at connecting points on the most direct route between origin and destination.

13.9 For return journeys, outbound and return flights must be booked at the same time. Travel to one destination from a point of origin and returning from another city to the same point of origin (or vice versa) is permitted.

13.10 Award bookings are subject to availability and cannot be waitlisted. Award bookings may be made up to 355 days prior to departure, during this period, as a minimum, British Airways makes some seats available for Award bookings on all routes operated by British Airways on some flights in each direction for each week of operation throughout the year. The total number of seats available for Award bookings will vary from route to route and from week to week depending on commercial demand. Award bookings on an Airline Partner are subject to the availability determined by the Airline Partner. Members are advised to make Award bookings well in advance of the date of travel however British Airways cannot guarantee that a Member will be able to make an Award booking on any specific flight regardless of the time of booking.

13.11 Awards for travel will only be issued to and from destinations served by British Airways and/or Airline Partners designated at the time the ticket is issued and also at the time the ticket is used. The most direct routing must be taken.

13.12 Awards are based on round trip travel between origin and destination using the most direct route possible. Awards may be for more than one flight sector. On no more than one occasion per Award may a flight sector commence at a different point from the end of the preceding flight sector. It is possible to combine flights on British Airways and Service Partner airlines to make a round trip journey of up to a maximum of 8 sectors.

13.13 Members will be charged a fee as specified on ba.com for tickets they have lost.

13.14 Members will be liable for all taxes and other charges associated with Award travel on British Airways or a Service Partner airline, including without limitation, airport departure tax, customs fines, immigration fees, airport charges, customer user fees, fuel surcharges, agricultural inspection fees, security and insurance surcharge or other incidental fees or taxes charged by any person or relevant authority or body. If required to do so, British Airways will provide any relevant fiscal authorities with full details of any persons in receipt of Awards. Any liabilities that arise as a result of the submission of these details, or from a direct notification by a Member, shall be the personal liability of the Member concerned and shall not be borne or paid by British Airways.

13.15 Award tickets are subject to IATA fare construction rules. Travel itineraries for Award bookings may start and end at different airports within the same country, or in different countries, provided the two airports are in the same zone. Outbound journeys may terminate at a different airport to the airport where the return journey starts provided the two airports are within the same zone. The different zones are listed in the redemption mileage calculator table on ba.com.

13.16 All Award travel must be completed within 12 months of the date of ticket issue.

14. Changes to awards

14.1 Changes to bookings for Award travel on flights operated by British Airways or Airline Partners are permitted only in respect of date, time, class of service and (subject to Clause 14.2) route. Such changes may only be made by the Member or an individual nominated in accordance with Clause 3.13. If more than one Part Cash Part Miles price option is available for a British Airways flight, it is not possible to change the price option chosen by a Member after a booking has been made. All permitted changes are subject to capacity limitations and may not be made after the time 24 hours prior to the scheduled departure of the first flight in the Award travel itinerary. A fee as specified on ba.com may be payable for each permitted change. For the avoidance of doubt, name changes are not permitted.

14.2 The route applicable to an Award travel booking may be changed provided that the new route selected would, as at the date the change is requested, require the redemption of the same amount of Mileage as was redeemed in making the original booking. Route changes are only permitted for Award travel bookings which (other than for the payment of taxes, fees and charges) are purchased using Mileage only.

15. Cancellation of awards

15.1 A fee as specified online at ba.com will be charged if flight bookings for Award travel are cancelled by the Member prior to departure. Provided a cancellation is made more than 24 hours prior to the scheduled departure of the first flight in the Award itinerary the Mileage charged for the Award will be re-credited to the Member's account.

15.2 If flight bookings for Award travel on British Airways or on flights operated by an Airline Partner are cancelled by the Member within 24 hours of departure, Mileage in respect of the Award will not be re-credited to the member. In the event you are prevented from travelling by an Event Beyond Your Control we will refund your Mileage provided you have an unused Award, have informed British Airways promptly, provided evidence of the event if requested to do so and paid the applicable fee specified on ba.com.

15.3 Failure to utilise an Award flight i.e. "no show", will result in the airline's cancellation of any onward or return reservations and Mileage cannot be re-credited.