Club World London City: City Business Team



We believe in making business travel as stress free as possible. That's why we offer the City Business Team, a helpdesk service with a dedicated phone number for customers who have booked a Club World London City flight.

When you travel on the Club World London City service, you will have a highly trained and experienced team waiting to take your call to help with any travel query you may have, from the moment you've booked to the minute you return home. No request is too big — or too small.

Benefits of the City Business Team

  • Assistance with travel queries relating to a Club World London City booking such as baggage and transfer enquiries.
  • Assistance with booking Quintessentially Lifestyle concierge services.
  • Priority assistance for damaged, delayed and lost baggage.
  • Priority assistance with customer relations queries.
  • Additional assistance during times of disruption.

Who can use the City Business Team

The City Business Team is available for all customers travelling on the Club World London City service.

You may also nominate someone else to manage your booking on your behalf. You will need to contact the City Business Team and provide that person's details.

You can contact the City Business Team seven days a week using the email form below.

Find out more about Quintessentially

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