Telephone numbers and addresses

Please choose a country from the drop down menu below to find the contact details of our worldwide offices.

Germany

 AreaContact numberAddress/email/websiteOpening hours
Flight reservations, changes and general enquiriesTel:0421 5575 758
-09:00 - 18:00
Monday - Friday
09:00 - 14:00
Saturday
Hotel and car booking changesTo change a booking paid with Avios go to the Executive Club

To change all other hotel and car bookings:
Tel: +49 (0) 699 9991 5392
-


09:30 - 12:00
15:00 - 17:30
Local
Monday - Friday
Group Sales

Tel:
0421 5575 756
Fax: 0421 5575 856

Group Sales 10:00 - 12:00
15:00 - 17:00
Moday - Friday
Customer RelationsTel: 
0421 5575 757
Fax: 0421 5575 857
British Airways
Customer Relations
Postfach 286118
28361 Bremen
Online Form 
09:00 - 17:00
Monday - Friday
Tracing lost baggageTel: +49 (0) 69 945 19 22 73
Fax: +34 91 514 1317

Contact baggage tracing
Baggage tracer 
07:00 - 23:00
Monday -Sunday
Baggage claimsFax: 0421 5575 857British Airways
Baggage Claims
Postfach 286118
28361 Bremen
Baggage claim form
-