Telephone numbers and addresses

Please choose a country from the drop down menu below to find the contact details of our worldwide offices.

Italy - Contact British Airways

AreaContact numberAddress/email/
website link
Opening hours
Flight reservations, changes and general enquiriesTel: 02 69633602-09:00 - 18:00
Monday - Friday
09:00 - 14:00
Saturday
Hotel and car booking changesTo change a booking paid with Avios go to the Executive Club

To change all other hotel and car bookings:
Tel: +39 022 333 1231
-

09:30 - 1200
15:00 - 17:30
Local
Monday - Friday
Group SalesTel: 06 52492444
Fax: 06 52492291
-09:00 - 17:00
Monday - Friday
Tracing lost baggageTel: 06 89386034
Fax:
+34 91 514 1317
Baggage tracer
Contact baggage tracing
07:00 - 23:00
daily
Customer Relations/
Baggage claims
Fax:
02 69633615
British Airways
Customer Relations
Postfach 286118
28361 Bremen
Germany

Email Customer Relations 

Baggage claim form 
Our offices are not open to the public