Please choose a country from the drop down menu below to find the contact details of our worldwide offices.
| Area | Contact number | Address/email/website | Opening hours |
|---|---|---|---|
| Reservation and general enquiries Istanbul | Tel: +90 212 367 9292 | Postal Address: British Airways Hermann-Koehl-Str.3 28199 Bremen Germany Ticket pick-up point only: British Airways Ticket Counter Departures Terminal Ataturk International Airport, Istanbul | 09:00 - 18:00 Monday - Friday Ticket pick-up point: 06:25 - 10:00 10:30 - 14:00 14:30 - 17:30 Daily |
| Changing a booking for hotels and cars | Tel: 00800 448822051 | - | 0930 - 2200 Local |
| Group Sales | - | Group Sales | - |
| Istanbul Town Office | Tel: +90 212 367 9212 | British Airways Maslak Mahallesi Bilim Sokak No:5 Kat:15 Sisli - Istanbul 34398 | Our office is not open to the public |
| Reservation and general enquiries Izmir | Tel: +90 232 441 3829 | British Airways (GSA)Cumhuriyet Bulvari Bulvar Is Hani No: 109 Kat2 201 Alsancak/Izmir | 09:00 - 18:00 Monday - Friday |
| Customer Relations | Tel: +90 212 367 9292 | British Airways Customer Relations Postfach 286118 28361 Bremen Germany | - |
| Tracing lost baggage | Tel: +90 212 465 5682 | Baggage tracer | - |
| Baggage Claims | Tel: +90 212 465 5757 ext.1255 or 1256 | - | - |