Please choose a country from the drop down menu below to find the contact details of our worldwide offices.
| Area | Contact number | Address/email/website | Opening hours |
|---|---|---|---|
| Reservations and general enquiries Moscow | Tel: +7 495 363 2525 | - | 09:00 - 18:00 Monday - Friday |
| Reservations and general enquiries St. Petersburg | Tel: +7 812 380 0626 | - | 09:00 - 18:00 Monday - Friday |
| Groups Sales | - | Group Sales | - |
| Travel Shop Moscow | - | 4th Lesnoy Pereulok 4 5th Floor Capital Plaza Business Centre 125047 Moscow | 09:00 - 18:00 Monday - Friday |
| Travel Shop St. Petersburg | - | Owental History Business Centre 6th floor office 701 Sotsialistitcheskaya str 14 St Petersburg 191119 | 09:00 - 18:00 Monday - Friday |
| Customer Relations Moscow | Tel: +7 495 363 2525 Fax: +7 495 363 2502 | British Airways Customer Relations 4th Lesnoy Pereulok 4 Capital Plaza Business Centre 125047 Moscow Online form | 09:00 - 18:00 Monday - Friday |
| Customer Relations St. Petersburg | Fax: +7 812 313 5044 | British Airways Customer Relations Owental History Business Centre 6th floor office 701 Sotsialistitcheskaya str 14 St Petersburg 191119 Online form | 09:00 - 18:00 Monday - Friday |
| Tracing lost baggage Moscow | Tel: +7 495 363 3062 | Baggage tracer | - |
| Tracing lost baggage St. Petersburg | Tel: +7 812 324 3787 | - |