Telephone numbers and addresses

Please choose a country from the drop down menu below to find the contact details of our worldwide offices.

Sri Lanka

AreaContact numberAddress/email/website linkOpening hours
Reservations and general enquiriesTel: +94 (0)11 2168 168 /176/177/178/184
Fax: +94 (0)11 2680 101
British Airways
Air Global (Pvt) Ltd (GSA)
No 400 Deans Road
Colombo 10
Sri Lanka
08:30 - 17:00
Monday - Friday
09:00 - 13:00
Saturday
Customer RelationsFax: +44 (0) 17 8788 3195British Airways Customer Relations (S506)
PO Box 5619
Sudbury, Suffolk
CO10 2PG
United Kingdom

Email Customer Relations
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Baggage claimsFax: +44 (0) 17 8788 3195British Airways Customer Relations (S506)
PO Box 5619
Sudbury, Suffolk
CO10 2PG
United Kingdom

Baggage claim form
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Tracing lost baggageTel: +94 (0)11 2253 075Baggage Tracer-