Telephone numbers and addresses

Please choose a country from the drop down menu below to find the contact details of our worldwide offices.

British Airways Offices for International Flights

For international reservations, passengers can telephone the following numbers between 08:30 and 17:00 Monday to Friday. Please note that our call centre is closed on weekends. Alternatively you may use this website for all your booking and servicing requirements.

South Africa - British Airways international contact details

DepartmentContact number/ fax          Address/emailOpening hours                    
General contact
number
+27 11 441 8600
Fax: +27 11 684 2615
--
Reservations+27 11 441 8600
Fax: +27 11 684 2615
--
Customer RelationsTel: +27 11 441 8600
Fax copies of receipts/documents to:
021 427 3343
International British Airways flights:
PO Box 535
Parklands 2121
South Africa

Customer Relations


Domestic/Regional flights:
cr@comair.co.za
1000-1800 (November-March)
0900-1800 (April-October)
Baggage claimsTel: +27 11 441 8600
Fax copies of receipts/documents to:
021 427 3343
Baggage claim form1000-1800 (November-March)
0900-1800 (April-October)

Executive Club

For all questions concerning membership, including customer relations queries related to Avios, call our dedicated Executive Club number, +27 11 441 8500. 

British Airways Offices for Domestic and Regional Flights

Our office hours are Monday to Friday between 07:00 and 19:00. Saturdays between 08:00 and 15:30 and Sundays between 08:00 and 13:00.

South Africa - Domestic and Regional contact details

 
DepartmentContact details 
Reservations+27 11 921 0222
Executive Carport (Johannesburg)+27 11 390 2062
Katanga (Cape Town)086 148 2538
Groups+27 11 921 0333
Johannesburg Airport+27 11 971 8200
Telephone checkin+27 11 971 8228

Our domestic and regional postal address is as follows :
Comair
P.O. Box 7015,
Bonaero Park,
1622

South Africa - Area office contact details

Area officesContact details 
Cape Town+27 21 936 9000
Durban
Durban (Comair)
+27 31 450 7000
+27 32 436 6448
Harare+263 4 759173
Livingstone+260 3 322 827
Nelspruit (Comair)+27 13 7500131
+27 13 7500196
Port Elizabeth+27 41 508 8000
Victoria Falls+263 13 42053
Windhoek+264 61 248528

Baggage Tracing

South Africa - Baggage Tracing

 Gauteng, Kwa-zulu Natal and Botswana - international flights onlyCape Town - international flights only
Baggage TracingTelephone:
+27 11 971 8269/8209/8205
Fax: +27 11 388 8944
Email: arrisjia@comair.co.za
Telephone:
+27 21 934 1579
Fax: +27 21 934 1579 /
+27 21 934 0959

Help and contacts