Telephone numbers and addresses

Please choose a country from the drop down menu below to find the contact details of our worldwide offices.


Kenya - Contact British Airways

DepartmentContact numberAddress/EmailOpening hours
Telephone
Sales
Tel: +254 20 3277400

The following mobile phone numbers may incur an extra charge by your own phone provider:
+254 722 205400
+254 722 205401
+254 733 646 747
+254 733 647 747
The Citadel,
4th Floor,
Muthithi Road - Westlands
P O Box 45050-00100
Nairobi
Monday - Friday
08:30 - 17:00
Sat - Sun closed
Group
Sales
Tel: +254 20 3277400

The following mobile phone numbers may incur an extra charge by your own phone provider:
+254 722 205400
+254 722 205401
+254 733 646 747
+254 733 647 747
Email:
Group sales
Monday - Friday
08:30 - 17:00
Nairobi Airport
+254 20 698 0000
-Monday - Sunday
17:00 - 24:00
Customer Relations
+27 11 441 8475
Fax copies of receipts/documents to:
+27 (0)21 427 3343
PO Box 535
Parklands 2121
South Africa

Customer Relations
1100-1900 (November-March)
1000-1800 (April-October)
Baggage claims+27 11 441 8475
Fax copies of receipts/documents to:
+27 (0)21 427 3343
Baggage claim form1100-1900 (November-March)
1000-1800 (April-October)
Baggage tracing
+254 20 827291
+254 20 827605/06
Trace your baggage online-