Telephone numbers and addresses

Please choose a country from the drop down menu below to find the contact details of our worldwide offices.

Spain

AreaTelephoneAddress/email/website Opening hours
Flight reservations, changes and general enquiriesTel: 902 111 333
(from Spain)
British Airways
28365 Bremen
Germany
09:00 - 18:00
Monday - Friday
Hotel and car booking changesTo change a booking paid with Avios go to the Executive Club

To change all other hotel and car bookings:
Tel: +34 911 776310
-

09:30 - 12:00
15:00 - 17:30
Local
Monday - Friday
Group SalesTel: 902 100 127
(from Spain)
-09:00 - 17:00
Monday - Friday
Customer Relations

Tel:
+34 912 754 779

Please note, your call can only be handled in English.

Fax:
+49 421 557 5747

British Airways
Customer Relations
Postfach 286118
28361 Bremen
Germany

Online form
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Tracing
lost baggage
Tel:
+34 91 514 1324
(from outside of Spain)

Tel:
+902 131 024
(from Spain)

Fax:
+34 91 514 1317
Baggage tracer 

Contact
Baggage Tracing
07:00 - 23:00
daily
Baggage claimsFax:
+49 421 557 5747
British Airways
Customer Relations
Postfach 286118
28361 Bremen Germany

Baggage claim form 
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