Please choose a country from the drop down menu below to find the contact details of our worldwide offices.
| Area | Contact number | Address | Opening hours |
|---|---|---|---|
| Reservations and general enquiries | Northern China: 10 800 7440 031 Southern China: 10 800 4400 031 |
- | 09:00 - 17:30 Monday - Friday |
| Travel Shops - Beijing | - |
Room 2112, Building 1 | 09:00 - 17:30 Monday - Friday |
| Travel Shops - Shanghai | - | Suite 703, Central Plaza, 227 Huang Pi North Road, Shanghai 200003, China. | 09:00 - 17:30 Monday - Friday |
| Flight arrival and departure information - Beijing | +86 (0)10 6459 0081 +86 (0)10 6459 0082 +86 (0)10 6459 0083 | - | - |
| Flight arrival and departure information - Shanghai | +86 (0)21 6835 5633 | - | 1300 to 1500 Monday, Thursday, Saturday and Sunday 1300 to 1600 Tuesday |
| Customer Relations and Baggage Claims |
Fax: +44 (0) 17 8788 3195 | Email us via the link 'Email Customer Relations' underneath the table. Alternatively, post to: British Airways Customer Relations (S506) PO Box 5619 Sudbury, Suffolk CO10 2PG United Kingdom. | - |
| 部门 | 联系电话 | 地址 | 办公时间 |
|---|---|---|---|
| 订票服务处 |
|
- | 09:00 - 17:30 星期一 至 星期五 |
| 票务处 - 北京 | - |
北京市朝阳门外 | 09:00 - 17:30 星期一 至 星期五 |
| 票务处 - 上海 | - | 中国上海市 黄陂北路227号 中区广场703室。 邮编：200003 | 09:00 -17:30 星期一 至 星期五 |
| 航班抵港及离境查询 - 北京 | +86 (0)10 6459 0081 +86 (0)10 6459 0082 +86 (0)10 6459 0083 | - | - |
航班抵港及离境查询 - 上海 | +86 (0)21 6835 5633 | - | 1300 - 1500 星期一, 星期四, 星期六和 星期日 1300 - 1600 星期二 |
| 客戶联系部与行李索赔 |
传真: +44 (0) 17 8788 3195 | Customer Relations(S506) PO Box 5619 Sudbury, Suffolk CO10 2PG United Kingdom. 或请用在下面的 'Email Customer Relations'电邮服 务与我们联系。 | - |