Telephone numbers and addresses

Please choose a country from the drop down menu below to find the contact details of our worldwide offices.

Switzerland

 AreaContact number Address / email /
website link 
Opening hours 
Flight reservations, changes and general enquiriesTel: 0848 845 845-09:00 - 18:00
Monday - Friday
09:00 - 14:00
Saturday
Hotel and car booking changesTo change a booking paid with Avios go to the Executive Club

To change all other hotel and car bookings:
Tel: +41 (0)446 545 772
-



09:30 - 12:00
15:00 - 17:30
Local
Monday - Friday
Group SalesTel: 044 215 6640Group Sales09:00 - 12.00
14:00 - 17:00
Monday - Friday
Customer relations Tel: 044 8009 337
Fax: +49 421 5575 530
British Airways
Customer Relations
Postfach 28 61 18
D-28361 Bremen
online form 
09:00 - 17:00
Monday - Friday

Tracing lost baggage
 
Tel:
+41 (0) 4355 79 114
Fax: +34 91 514 1317
Baggage Tracer
Contact baggage Tracing
07:00 - 23:00 daily