Contact details

Please choose a country from the drop down menu below to find the contact details of our worldwide offices.

British Airways Offices for International Flights

For international reservations, passengers can telephone the following numbers between 08:30 to 17:00 Monday to Friday. Please note that our call centre is closed on Saturdays. Alternatively you may use this website for all your booking and servicing requirements.

Botswana - British Airways international contact details

DepartmentTelephone          EmailFax                     
General contact
number
+27 11 441 8400--
Reservations+27 11 441 8600-+27 11 880 9285
Group Sales+27 11 441 8600Group Sales+27 11 880 9285
Marketing+27 11 441 8400-+27 11 441 8476
Sales+27 11 441 8400-+27 11 441 8470
On Business+27 11 441 8625-+27 11 880 9285
Finance+27 11 441 8400-+27 11 441 8466
Johannesburg International Airport+27 11 387 9000--

Executive Club

For all questions concerning membership, including customer relations queries related to BA Miles, call our dedicated Executive Club number +27 11 441 8500.

Customer Relations & Baggage Claims

Botswana - Customer Relations & Baggage Claim

DepartmentContact number/ fax          Address/emailOpening       hours                    
Customer RelationsFax copies of receipts/documents to: +27 (0)21 427 3343International British Airways flights:
PO Box 535
Parklands 2121
South Africa

Customer Relations

Domestic/Regional flights:
cr@comair.co.za
1000-1800 (November-March)
0900-1800 (April-October)
Baggage claimsFax copies of receipts/documents to: +27 (0)21 427 3343Baggage claim form1000-2030 (November-March)
0900-1930 (April-October)

 Alternatively you can email us here:

Baggage Tracing

South Africa - Baggage Tracing

 Gauteng, Kwa-zulu Natal and Botswana - international flights only Cape Town - international flights only 
Baggage TracingTelephone: +27 11 971 8269/8209/8205
Fax: +27 11 388 8944
Email: arrisjia@comair.co.za
Telephone: +27 21 934 1579
Fax: +27 21 934 1579 /
+27 21 934 0959

British Airways Offices for Domestic & Regional Flights

Our domestic and regional postal adress is as follows:
ComairP.O.Box 7015
Bonaero Park
1622
Our offices hours are Monday to Friday between 07:00 and 19:00. Saturdays between 08:00 and 15:30and Sundays 08:00until 13:00.

South Africa - Domestic and Regional contact details

DepartmentContact details 
Reservations+27 11 921 0222
Groups+27 11 921 0333
Johannesburg Airport+27 11 971 8200
Telephone checkin+27 11 971 8228

 

South Africa - Area office contact details

Area officesContact details 
Durban+27 31 450 7000
Cape Town+27 21 936 9000
Port Elizabeth+27 41 508 8000
Windhoek+264 61 248528
Victoria Falls+263 13 42053
Harare+263 4 759173
Livingstone+260 3 322 827