Telephone numbers and addresses

Please choose a country from the drop down menu below to find the contact details of our worldwide offices. 

Australia - Contact British Airways

AreaContact numberAddress/email/website Opening hours 
Reservations and
general enquiries
Tel: 1300 767 177-Monday - Friday
09:00-17:30 EST
Changing a booking for hotels and cars Tel: 1300 767 177
-1430 - 2330 Local
Group Sales-Group Sales-
Customer Relations and
Baggage claims
Fax:
+44 (0) 17 8788 3195
Email Customer Relations
Alternatively, post to:
British Airways
Customer Relations (S506)
PO Box 5619
Sudbury, Suffolk
CO10 2PG
United Kingdom
-
Baggage tracing-Baggage tracer-
Technical support-Technical support-
Direct Customer Enquiries1300 767 177-Monday - Friday
09:00-17:30 EST
On Business enquiries(Corporate Loyalty Programme) 1300 767 177onbusiness.australia@ba.comMonday - Friday
12:00-17:30 EST