Safety and security - security measures

We take the protection and security of our customers very seriously which is why we invest more than £100m a year on security measures.

These measures include:

• screening of flying crew and ground staff
• extra hand baggage and customer searches at the gate
• baggage and passenger reconciliation
• security controls for cargo, courier material, mail and catering
• searches and guarding of aircraft
• a team of trained security auditors who carry out security checks worldwide
• CCTV systems on all of our aircraft so the pilot can see who is outside the cabin door
• 100% x-ray screening of checked baggage worldwide
• installation of reinforced, bulletproof cockpit doors on all our fleet
• security training for all airport and flying staff
• background and criminal checks of all flying and ground staff
• the first airline to install Enhanced Ground Proximity Warning Systems
• influencing changes to Traffic Collision Avoidance System alert calls

In addition to these visible signs, there is also a large amount of covert security in place to maintain our customers' safety. British Airways, the BAA and the Metropolitan Police meet regularly to confer on matters of security to ensure that the safety and security of our customers and staff is paramount at all times.