Work practices - responsible sourcing
We recognise that our supply chain activities have a global environmental and social impact. We also understand the importance of reducing these impacts through our sourcing decisions, and seek to mitigate risk and improve performance in this area.
More about responsible sourcing
Click on one of the links below to find out more information.
Reviewing the way we source products and services
We are reviewing our procurement processes, to understand how to embed sustainable procurement into our supply chain process.
Over the next year we aim to integrate sustainable procurement more effectively into our existing processes. This will include holding workshops with our staff to engage them on the principles of responsible sourcing in order to provide them support in making their decisions.
We also recognise the importance of working in collaboration with our suppliers to deliver a responsible procurement strategy.
We will be holding joint workshops in order to ensure our key suppliers understand and help us deliver our objectives.
Terminal 5 (T5) example
We have been actively encouraging our suppliers to pursue good environmental practices. In our construction contracts for T5 we implemented a strict materials strategy that involved:
- reducing and in some cases eliminating the use of harmful or toxic substances
- encouraging the use of sustainable materials or materials from recognised certified sources
Materials that did not conform to the strategy were only allowed to be used following a rigorous justification process.
Recycling and waste minimisation was a key part in our furniture contract in T5.
Our aircraft cleaning contracts, ground fleet maintenance contracts all contain strict environment conditions.
Our utilities contract – stipulated an energy manager, strict energy targets have been set for the management of our property portfolio.
Onboard coffee from 100% Rainforest Alliance Certified ™ sustainable sources
We are committed to sourcing our products from sustainable suppliers wherever possible. As part of this ongoing drive we will be serving 100% Rainforest Alliance Certified™ coffee onboard all of our flights in all of our cabins.
The Rainforest Alliance is an international environmental organisation. Their mission is to protect ecosystems and the wildlife and people who depend on them. Farms that are Rainforest Alliance Certified™ have made improvements in the way the farm is managed including reducing pesticide use, improving worker safety, ensuring workers have decent housing and access to clean water, as well as education and medical care for themselves and their families. Wildlife and water, forests and soils must also be protected.
This move underlines our commitment to responsible sourcing and respecting our environment, and we will continue to research and implement further such measures in the near future.
Find out about the Rainforest Alliance here
Elemis Travel Spas
Our choice of Elemis compliments our concern for the environment and commitment to sourcing products and services responsibly.