In British Airways we are constantly working towards creating an inclusive culture that understands and respects the individual differences of our employees. In addition we seek to deliver a service which reflects and responds to the diverse range of customer needs. We aim to drive and integrate diversity into all aspects of our service to ensure that we remain competitive.

As a company which operates globally, we need to attract and retain talented individuals to reflect the diversity of our customer base. Employing a mix of people from diverse backgrounds leads to potential new ideas and innovation.

Our strategy is driven through diversity champions representing departments across the airline and employee groups which meet regularly to discuss issues on religion, disability, flexible working, sexual orientation and ethnicity.

Diversity issues are communicated to employees via our corporate intranet site, diversity forums, diversity employee networks, our company newspaper and in our own monthly newsletters "Diverse Times" and “Religious Festivals”.