Contact Executive Club

Please choose a country from the drop down menu below to find the contact details of our worldwide offices.

United Kingdom
Reason for callContact detailsOpening hours

New bookings, price or availability enquiries for flights, hotels, car hire including new bookings using Avios or American Express vouchers

0844 493 0 747  option 1 (from the UK)
+44 191 490 7901  option 1 (outside the UK)
Daily 07:30 – 20:00

Assistance in managing your Executive Club account including all Avios balance or statement queries, including updating personal information

0844 493 0747 option 2 (from the UK)
+44 191 4907901 option 2 (outside the UK)

Submit documents and letters to:

British Airways Executive Club
PO Box 111
Sudbury
Suffolk
CO10 2PG

Fax: +44 1787 881405

Daily 06:00 – 20:00

For enquiries relating to missing Avios from flown flights or partner purchases

Claim missing Avios points online  
Enquiries regarding date/destination changes of existing flight bookings 0844 493 0747 option 4 (from the UK)
+44 191 4907901 option 4 (outside the UK)
Daily 06:00 – 20:00
Enquiries regarding date/destination changes of existing hotel or car hire bookings 0844 493 0747 option 4 (from the UK)
+44 191 4907901 option 4 (outside the UK)
Daily 07:30 – 20:00
Enquiries relating to upgrading existing bookings including upgrades using Avios 0844 493 0747 option 4 (from the UK)
+44 191 4907901 option 4 (outside the UK)
Daily 06:00 – 20:00
Flight booking refund enquiries 0844 493 0747 option 6 (from the UK)
+44 191 4907901 option 6 (outside the UK)
Daily 06:00 – 20:00
Hotel or car hire refund enquiries 0844 493 0747 option 4 (from the UK)
+44 191 4907901 option 4 (outside the UK)
Daily 07:30 – 20:00
Flight arrival and departure information

0844 493 0777     

View on ba.com

View on your mobile

By text message

Automated System available 24*7.
Agents available Daily 06:00 – 20:00
Special requests including meals and wheelchairs 0844 493 0747 option 6 (from the UK)
+44 191 4907901 option 6 (outside the UK)
Daily 06:00 – 20:00
Enquiries relating to purchase of seating and extra bags 0844 493 0747 option 4 (from the UK)
+44 191 4907901 option 4 (outside the UK)
Daily 06:00 – 20:00
Group sales

0844 493 0765

Group travel

Monday – Friday 08:30 - 17:00
Customer relations

0844 493 0747 option 5 (from the UK)

+44 191 4907901 option 5 (outside the UK)

Online Form for UK residents

British Airways Customer Relations (S506)
PO Box 5619
Sudbury
Suffolk
CO10 2PG
Monday – Friday 09:00 - 17:15
Saturday 09:00 - 1700
Baggage claims

0844 493 0747 option 5 (from the UK)

+44 191 4907901 option 5 (outside the UK)

Baggage Claim Form

British Airways Baggage Claims (S506)
PO Box 5619
Sudbury
Suffolk
CO10 2PG
Monday – Friday 09:00 - 17:15
Saturday 09:00 - 17:00
Minicom for the hearing impaired

0845 700 7706

Or if you don’t have minicom access please email us
Daily 06:00 – 20:00
Tracing of delayed baggage

0844 493 0785

Baggage tracer
Daily 06:00 – 20:00

Other enquiries including: APIS, airport information, website navigation, seating/baggage policy enquiries including allowances

0844 493 0747 option 6 (from the UK)

+44 191 4907901 option 6 (outside the UK)

ba.com site help
Daily 06:00 – 20:00
United Kingdom
 By phone  Tel:  0800 597 7580 (from the UK)
        +44 191 490 7901 (outside the UK)
 Fax: +44 (0)1787 881405
 Mon-Sun 0730-2000 hours
 By post  British Airways Executive Club
 PO Box 111
 Sudbury
 Suffolk
 CO10 6FB
 UK
United Kingdom
 By phone  Tel: 0800 408 0009 or +44 (0) 208 707 4487
 Fax: +44 (0)1787 881405
 Mon-Sun 0730-2000 hours
 By post  British Airways Executive Club
 PO Box 111
 Sudbury
 Suffolk
 CO10 6FB
 UK
United Kingdom
 By phone  Tel: 0800 123 111 or +44 (0) 208 707 4488
 Fax: +44 (0)1787 881405
 Mon-Sun 0730-2000 hours
 By post  British Airways Executive Club
 PO Box 111
 Sudbury
 Suffolk
 CO10 6FB
 UK
United Kingdom
 By phone  Tel:  0800 408 1 111 (from the UK)
        +44 161 448 3048 (outside the UK)
 Fax: +44 (0)1787 881405
 Mon-Sun 0730-2000 hours
 By post  British Airways Executive Club
 PO Box 111
 Sudbury
 Suffolk
 CO10 6FB
 UK
Ireland
 By phone  Tel:  0844 493 0 747 (from the UK)
        +44 191 490 7901 (outside the UK)
 Fax: +44 (0)1787 881405
 Mon-Fri 0800-2000 hours / Sat-Sun 0900-1700 hours
 By post  British Airways Executive Club
 PO Box 111
 Sudbury
 Suffolk
 CO10 6FB
 UK
Ireland
 By phone  Tel:  0191 490 7902 (from the UK)
        +44 191 490 7901 (outside the UK)
 Fax: +44 (0)1787 881405
 Mon-Fri 0800-2000 hours / Sat-Sun 0900-1700 hours
 By post  British Airways Executive Club
 PO Box 111
 Sudbury
 Suffolk
 CO10 6FB
 UK
Ireland
 By phone  Tel:  0800 408 0 009 (from the UK)
        +44 191 490 7901 (outside the UK)
 Fax: +44 (0)1787 881405
 Mon-Fri 0800-2000 hours / Sat-Sun 0900-1700 hours
 By post  British Airways Executive Club
 PO Box 111
 Sudbury
 Suffolk
 CO10 6FB
 UK
Ireland
 By phone  Tel:  0800 123 111 (from the UK)
        +44 191 490 7901 (outside the UK)
 Fax: +44 (0)1787 881405
 Mon-Fri 0800-2000 hours / Sat-Sun 0900-1700 hours
 By post  British Airways Executive Club
 PO Box 111
 Sudbury
 Suffolk
 CO10 6FB
 UK
Ireland
 By phone  Tel:  0800 408 1 111 (from the UK)
        +44 191 490 7901 (outside the UK)
 Fax: +44 (0)1787 881405
 Mon-Fri 0800-2000 hours / Sat-Sun 0900-1700 hours
 By post  British Airways Executive Club
 PO Box 111
 Sudbury
 Suffolk
 CO10 6FB
 UK
United States of America
 By phone Tel: 1 800 452 1201 (from the USA)
    + 1 800 247 9297 (outside the USA)
Fax: +1 212 251 6767
Daily 0730-2000 Eastern
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
United States of America
 By phone  Tel:  1 877 455 2488 (from the USA)
      +1 718 335 7070 (outside the USA)
 Fax: +1 212 251 6767
 Daily 0730-2000 Eastern
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Canada
 By phone  Tel: 1 800 452 1201 (from Canada)
     +1 800 452 1201 (outside Canada)
 Daily 0730-2000 Eastern
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Canada
 By phone  Tel: 1 877 455 2488 (from Canada)
     +1 800 452 1201 (outside Canada)
 Daily 0730-2000 Eastern
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Bermuda
 By phone  Tel: 1 800 452 1201 (from Bermuda)
     +1 800 452 1201 (outside the Caribbean)
 Daily 0730-2000 Eastern
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Bermuda
 By phone  Tel: 1 877 455 2488 (from Bermuda)
     +1 800 452 1201 (outside the Caribbean)
 Daily 0730-2000 Eastern
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Bahamas
 By phone  Tel: 1 800 452 1201 (from Bahamas)        
     +1 800 452 1201 (outside the Caribbean)
 Daily 0730-2000 Eastern
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Bahamas
 By phone  Tel: 1 877 455 2488 (from Bahamas)        
     +1 800 452 1201 (outside the Caribbean)
 Daily 0730-2000 Eastern
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Antigua
 By phone  Tel: 1 800 452 1201 (from Antigua)       
     +1 800 452 1201 (outside the Caribbean)
 Daily 0730-2000 Eastern
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Australia
Unfortunately, British Airways does not operate an Executive Club programme in this country.
Bulgaria
By phone  Tel:  +421 2 5710 2020
 Fax: +421 2 5710 2010 
 Mon-Fri 1000-1800 hours

 Tel:  0080 0110 4406 (from Bulgaria) to change hotels and cars booked with Avios only
 Mon-Sun 0930-2200 hours

 Tel:  0800 894 516 (from Romania) to change hotels and cars booked with Avios only
 Mon-Sun 0930-2200 hours
By post  British Airways Executive Club
 Stefanikova 22
 811 05 Bratislava
 Slovak Republic
Romania
By phone  Tel:  +421 2 5710 2020
 Fax: +421 2 5710 2010 
 Mon-Fri 1000-1800 hours

 Tel:  0800 894 516 (from Romania) to change hotels and cars booked with Avios only
 Mon-Sun 0930-2200 hours

 Tel:  0080 0110 4406 (from Bulgaria) to change hotels and cars booked with Avios only
 Mon-Sun 0930-2200 hours
By post  British Airways Executive Club
 Stefanikova 22
 811 05 Bratislava
 Slovak Republic
Romania
By phone  Tel:  0800 894 738 (local)
       +36 17 779 143 (overseas)
 Fax: +421 2 5710 2010 
 Mon-Fri 1000-1800 hours

Tel:  0080 0110 4406 (from Bulgaria) to change hotels and cars booked with Avios only
Mon-Sun 0930-2200 hours

Tel:  0800 894 516 (from Romania) for changes to flights and hotels
Mon-Sun 0930-2200 hours
By post  British Airways Executive Club
 Stefanikova 22
 811 05 Bratislava
 Slovak Republic
Latvia
By phone  Tel:  +421 2 5710 2020
 Fax: +421 2 5710 2010 
 Mon-Fri 1000-1800 hours

Tel:  0080 0110 4406 (from Bulgaria) for changes to flights and hotels
Mon-Sun 0930-2200 hours

Tel:  0800 894 516 (from Romania) for changes to flights and hotels
Mon-Sun 0930-2200 hours
By post  British Airways Executive Club
 Stefanikova 22
 811 05 Bratislava
 Slovak Republic
Latvia
By phone  Tel: +80 00 28 43 (local)
       +27 114 418 673 (overseas)
 Fax: +421 2 5710 2010 
 Mon-Fri 1000-1800 hours

Tel:  0080 0110 4406 (from Bulgaria) for changes to flights and hotels
Mon-Sun 0930-2200 hours

Tel:  0800 894 516 (from Romania) for changes to flights and hotels
Mon-Sun 0930-2200 hours
By post  British Airways Executive Club
 Stefanikova 22
 811 05 Bratislava
 Slovak Republic
Bulgaria
By phone  Tel: 00800 115 44 20 (local)
       +36 177 791 35 (overseas)
 Fax: +421 2 5710 2010 
 Mon-Fri 1000-1800 hours

Tel:  0080 0110 4406 (from Bulgaria) for changes to flights and hotels
Mon-Sun 0930-2200 hours

Tel:  0800 894 516 (from Romania) for changes to flights and hotels
Mon-Sun 0930-2200 hours
By post  British Airways Executive Club
 Stefanikova 22
 811 05 Bratislava
 Slovak Republic
Sri Lanka
 By phone  Tel:  +91 124 4120 789
 Fax: +91 124 2540 547 Attn: Exec Club
 Mon-Sat 0900-1800 hours
Sri Lanka
 By phone  Tel:  +91 124 4120 779 (local)
        +44 203 027 4048 (overseas)
 Fax: +91 124 2540 547 Attn: Exec Club
 Mon-Sat 0900-1800 hours
Nepal
 By phone  Tel:  +91 124 4120 789
 Fax: +91 124 2540 547 Attn: Exec Club
 Mon-Sat 0900-1800 hours
India
 By phone Tel:  +91 124 4120 789
Fax: +91 124 2540 547 Attn: Exec Club
Mon-Sat 0900-1800 hours
India
 By phone Tel:  000800 440 1702 (local)
      +44 203 027 4048 (overseas)
 Fax: +91 124 2540 547 Attn: Exec Club
Mon-Sat 0900-1800 hours
Bangladesh
 By phone  Tel:  +91 124 4120 789
 Fax: +91 124 2540 547 Attn: Exec Club
 Mon-Sat 0900-1800 IST
Pakistan
By phone  Tel:  +91 124 4120 789
 Fax: +91 124 2540 547 Attn: Exec Club
 Mon-Sat 0900-1800 IST
Pakistan
By phone  Tel: +91 124 4120 778 (local)
       +44 203 027 4048 (overseas)
 Fax: +91 124 2540 547 Attn: Exec Club
 Mon-Sat 0900-1800 IST
Maldives
 By phone  Tel:  +91 124 4120 789
 Fax: +91 124 2540 547 Attn: Exec Club
 Mon-Sat 0900-1800 IST
United Arab Emirates
 By phone  Tel:  8000 441 3686
 Fax: 8000 441 3336 Attn: Exec Club
 Sat-Thu 0830-1830 hours / Fri 0830-1200 hours
Bahrain
By phone  Tel:  8000 4252
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0730-1730 hours / Fri 0730-1100 hours
Bahrain
By phone  Tel:  8000 4465 (local)
        +44 203 027 4048 (overseas)
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0730-1730 hours / Fri 0730-1100 hours
Saudi Arabia
By phone  Tel:  8008 443470
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0730-1730 hours / Fri 0730-1100 hours
Saudi Arabia
By phone  Tel: +8008 442723 (local)
       +44 203 027 4048 (overseas)
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0730-1730 hours / Fri 0730-1100 hours
Kuwait
By phone  Tel:  +44 207 136 7770
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0730-1730 hours / Fri 0730-1100 hours
Kuwait
By phone  Tel: +44 203 027 4048 (local)
       +44 203 027 4048 (overseas)
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0730-1730 hours / Fri 0730-1100 hours
Oman
By phone  Tel:  +44 207 136 7770
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0730-1730 hours / Fri 0730-1100 hours
Oman
By phone  Tel:  +44 203 027 4048 (local)
      +44 203 027 4048 (overseas)
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0730-1730 hours / Fri 0730-1100 hours
Qatar
By phone  Tel:  +44 207 136 7770
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0730-1730 hours / Fri 0730-1100 hours
Qatar
By phone  Tel:  +44 203 027 4048 (local)
        +44 203 027 4048 (overseas)
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0730-1730 hours / Fri 0730-1100 hours
Yemen
By phone  Tel:  +44 207 136 7770
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0730-1730 hours / Fri 0730-1100 hours
By phone  Tel:  +44 207 136 7770
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0430-1430 GMT / Fri 0430-0800 GMT

Tel:  0800 0000 116 (from Egypt) for changes to flights and hotels
Mon-Sun 0830-2100 hours
Egypt
By phone  Tel:  +44 207 136 7770
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0430-1430 GMT / Fri 0430-0800 GMT

Tel:  0800 0000 116 (from Egypt) to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 hours
Iraq
 By phone  Tel:  +44 207 136 7770
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0430-1430 GMT / Fri 0430-0800 GMT
Slovakia
By phone  Tel:  +421 2 5710 2020
 Fax: +421 2 5710 2010 
 Mon-Fri 0900-1700 hours
By post  British Airways Executive Club
 Stefanikova 22
 811 05 Bratislava
 Slovak Republic
Hungary
By phone  Tel:  +361 777 4749
 Fax: +421 2 5710 2010
 Mon-Fri 0900-1700 hours

Tel:  +36 (0) 1777 9147 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 hours
By Post   British Airways Executive Club
 Stefanikova 22
 811 05 Bratislava
 Slovak Republic
Hungary
By phone  Tel:  0680 983 415 (local)
       +27 114 418 673 (overseas)
 Fax: +421 2 5710 2010
 Mon-Fri 0900-1700 hours

Tel:  +36 (0) 1777 9147 for changes to flights and hotels
Mon-Sun 0830-2100 hours
By Post   British Airways Executive Club
 Stefanikova 22
 811 05 Bratislava
 Slovak Republic
Finland
 By phone  Tel: 0800 1145 13 (local)
       +358 800 11 45 13 (from overseas)
 Fax: +46 850 163 143
 Mon-Fri 0900-1800 hours

Tel:  +358 (0) 969 379 799 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Czech Republic
By phone  Tel:  +420 239 000 277
 Fax: +421 2 5710 2010
 Mon-Fri 0900-1700 hours

Tel:  +420 (0) 239 014 120 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 hours
By post   British Airways Executive Club
 Stefanikova 22
 811 05 Bratislava
 Slovak Republic
Czech Republic
By phone  Tel:  +800 700 425 (local)
        +27 114 418 673 (overseas)
 Fax: +421 2 5710 2010
 Mon-Fri 0900-1700 hours

Tel:  +420 (0) 239 014 120 for changes to flights and hotels
Mon-Sun 0830-2100 hours
By post   British Airways Executive Club
 Stefanikova 22
 811 05 Bratislava
 Slovak Republic
Israel
 By phone  Tel:  +972 3 606 1515
 Fax: +972 3 606 1545
 Sun-Thu 0900-1600 hours Israeli local time

Tel:  1809 441 535 to change hotels and cars booked with Avios only
Mon-Sun 0930-2200 hours
 By post  British Airways Executive Club
 132 Menachem Begin Road
 Azrieli Centre, Bldg 3
 Tel Aviv 67023
 Israel
Israel
 By phone  Tel: +1809 448 804 (local)
       +27 114 418 673 (overseas)
 Fax: +972 3 606 1545
 Sun-Thu 0900-1600 hours Israeli local time

Tel:  1809 441 535 for changes to flights and hotels
Mon-Sun 0930-2200 hours
 By post  British Airways Executive Club
 132 Menachem Begin Road
 Azrieli Centre, Bldg 3
 Tel Aviv 67023
 Israel
Poland
By phone  Tel:   +48 22 306 08 51 (local)
         +421 2 5710 2020 (from overseas)
 Fax:  +421 2 5710 2010
 Mon-Fri 0900-1700 hours

Tel:  +48 (0) 2 2306 0017 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 hours
By post  British Airways Executive Club
 Stefanikova 22
 811 05 Bratislava
 Slovak Republic
Poland
By phone  Tel:   00800 442 1019 (local)
         +27 114 418 673 (from overseas)
 Fax:  +421 2 5710 2010
 Mon-Fri 0900-1700 hours

Tel:  +48 (0) 2 2306 0017 for changes to flights and hotels
Mon-Sun 0830-2100 hours
By post  British Airways Executive Club
 Stefanikova 22
 811 05 Bratislava
 Slovak Republic
Russian Federation – Moscow
By phone  Tel: 8 10 8002 036 1044
       (495) 363 0253
       +421 2 5710 2020
 Fax: +421 2 5710 2010
 Mon-Fri 11:00-19:00 hours
By post   British Airways Executive Club
 Stefanikova 22
 811 05 Bratislava
 Slovak Republic
Russian Federation – St. Petersburg
By phone  Tel:  8 10 8002 035 1044
        (812) 346 8559 (local)
        +421 2 5710 2020 (from overseas)
 Fax: +421 2 5710 2010
 Mon-Fri 11:00-19:00 hours
By post  British Airways Executive Club
 Stefanikova 22
 811 05 Bratislava
 Slovak Republic
Russian Federation – Moscow
By phone  Tel:  +81 0800 2194 1044 (local)
         +36 177 791 22 (from overseas)
 Fax:  +421 2 5710 2010
 Mon-Fri 1100-1900 hours
By post   British Airways Executive Club
 Stefanikova 22
 811 05 Bratislava
 Slovak Republic
Russian Federation – St. Petersburg
By phone  Tel:  +81 0800 2194 1044 (local)
         +36 177 791 22 (from overseas)
 Fax:  +421 2 5710 2010
 Mon-Fri 1100-1900 hours
By post  British Airways Executive Club
 Stefanikova 22
 811 05 Bratislava
 Slovak Republic
Angola
 By phone  Tel:  +27 11 441 8500
 Fax: +27 11 441 8725
 Mon-Fri 0830-1700 hours
 By post  British Airways Executive Club
 PO Box 1756
 Parklands 2121
 South Africa
South Africa
 By phone

 Tel:  +27 11 441 8500
 Fax: +27 11 684 2615
 Fax: +44 1787 881405
(for missing Avios claims)
 Mon-Fri 0830-1700 hours

 By post  British Airways Executive Club
 PO Box 1756
 Parklands 2121
 South Africa
Nigeria
 By phone  Tel:  +27 11 441 8500
 Fax: +27 11 441 8725
 Mon-Fri 0830-1700 hours
 By post  British Airways Executive Club
 PO Box 1756
 Parklands 2121
 South Africa
Kenya
 By phone  Tel:  +27 11 441 8500
 Fax: +27 11 441 8725
 Mon-Fri 0830-1700 hours
 By post  British Airways Executive Club
 PO Box 1756
 Parklands 2121
 South Africa
Brazil
 By phone Tel:  0800 891 2732
Tel:  +1 408 352 9323 (outside Brazil)
Fax: +1 408 352 9334
Mon - Fri, 1000-1900 hours
 By post British Airways Executive Club
PO Box 300743
Jamaica, NY 11430-0743
USA
Andorra
 By phone  Tel:  +34 902 151 300
 Fax: +49 421 557 5734
 Mon-Fri 0900-1800 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Argentina
 By phone  Tel: +1 408 352 9323
 Fax: +1 212-251-6769
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Bolivia
 By phone  Tel: +1 408 352 9323
 Fax: +1 408 352 9334
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 300743  Jamaica, NY 11430-0743
 USA
Costa Rica
 By phone  Tel:  +1 408 352 9323
 Fax: +1 408 352 9334
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Cuba
 By phone  Tel: +44 191 490 7901
 Fax: +44 (0)1787 881405
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 111
 Sudbury
 Suffolk
 CO10 6FB
 UK
Dominican Republic
 By phone  Tel: +1 408 352 9323
 Fax: +1 408 352 9334
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Ecuador
 By phone  Tel: 0800 891 2732
 Tel: +1 904 527 5070 (outside Brazil)
 Fax: +1 212-251-6769
 Mon - Fri, 1000-1900 hours
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
El Salvador
 By phone  Tel: +1 408 352 9323
 Fax: +1 408 352 9334
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Guatemala
 By phone  Tel:  +1 408 352 9323
 Fax: +1 408 352 9334
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Honduras
 By phone  Tel:  +1 408 352 9323
 Fax: +1 408 352 9334
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Nicaragua
 By phone  Tel: +1 408 352 9323
 Fax: +1 408 352 9334
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Panama
 By phone  Tel: +1 408 352 9323
 Fax: +1 408 352 9334
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Paraguay
 By phone  Tel:  +1 408 352 9323
 Fax: +1 408 352 9334
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Peru
 By phone  Tel: +1 408 352 9323
 Fax: +1 408 352 9334
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Uruguay
 By phone  Tel: +1 408 352 9323
 Fax: +1 408 352 9334
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Venezuela
 By phone  Tel:  +1 408 352 9323
 Fax: +1 408 352 9334
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Zambia
 By phone  Tel:  +260 211 254444
 Fax: +27 11 441 8725
 Mon-Fri 0830-1700 hours
 By post  British Airways Executive Club
 PO Box 1756
 Parklands 2121
 South Africa
Mexico
 By phone  Tel: 001 800 395 8635
 Tel: +1 408 352 9323 (outside Mexico)
 Fax: +1 408 352 9334
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Chile
 By phone  Tel:  123 0 020 2933
 Tel: +1 408 352 9323 (outside Chile)
 Fax: +1 408 352 9334
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Colombia
 By phone  Tel: 01 800 9151534
 Tel: +1 408 352 9323 (outside Colombia)
 Fax: +1 408 352 9334
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Austria
 By phone  Tel:   0810 00 10 46 (local)
 Fax:  0800 29 37 86
 Mon-Fri 0900-1800 hours

Tel:    +43 (0) 1 79 576 095 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Austria
 By phone  Tel:   0800 293 059 (local)
         +27 114 418 673 (overseas)
 Fax:  0800 29 37 86
 Mon-Fri 0900-1800 hours

Tel:    +43 (0) 1 79 576 095 for changes to flights and hotels
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Yemen
 By phone  Tel:  +44 207 136 7770
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0730-1730 hours / Fri 0730-1100 hours
Monaco
 By phone  Tel:  +33 826 826 747
 Fax: +49 (0)4215575753
 Mon-Fri 0900-1800 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Monaco
 By phone  Tel: +800 93459 (local)
       +27 114 418 673 (overseas)
 Fax: +49 (0)4215575753
 Mon-Fri 0900-1800 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Spain
 By phone  Tel:  +34 902 151 300
 Fax: +49 421 557 5734
 Mon-Fri 0900-1800 hours

Tel:  +34 912 702 344 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Spain
 By phone  Tel:  +900 811 809 (local)
        +27 114 418 673 (overseas)
 Fax: +49 421 557 5734
 Mon-Fri 0900-1800 hours

Tel:  +34 912 702 344 for changes to flights and hotels
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Belgium
 By phone  Tel:  02 717 3215 (local)
        +32 2 71 732 15 (overseas)
 Fax: +49 (0)4215575753
 Mon-Fri 0900-1800 hours

Tel:  +32 (0) 2 70 018 46 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Belgium
 By phone  Tel:  0800 80414 (local)
        +27 114 418 673 (overseas)
 Fax: +49 (0)4215575753
 Mon-Fri 0900-1800 hours

Tel:  +32 (0) 2 70 018 46 for changes to flights and hotels
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Denmark
 By phone  Tel: 80 3030 01 (local)
       +45 803 03 001 (overseas)
 Fax: +46 850 163 143
 Mon-Fri 0900-1800 hours

Tel: +45 384 87 659 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Denmark
 By phone  Tel:  80 88 93 10 (local)
        +27 114 418 673 (overseas)
 Fax: +46 850 163 143
 Mon-Fri 0900-1700 hours

Tel:  +45 384 87 659 for changes to flights and hotels
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Netherlands
 By phone  Tel:  +31 20 346 9391
 Fax: +31 20 201 3698
 Mon-Fri 0900-1800 hours

Tel:  +31 (0) 20 201 5249 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Netherlands
 By phone  Tel:  0800 0201 443 (local)
       +27 114 418 673 (overseas)
 Fax: +31 20 201 3698
 Mon-Fri 0900-1800 hours

Tel:  +31 (0) 20 201 5249 for changes to flights and hotels
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Iceland
 By phone  Tel:  +45 38 48 7227
 Fax: +46 850 163 143
 Mon-Fri 0900-1800 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
France
 By phone  Tel:  0826 826 747 (local)
        +33 826 826 747 (overseas)
 Fax: +49 (0)4215575753
 Mon-Fri 0900-1800 hours
 Tel:  +33 (0) 171 230 627 to change hotels and cars booked with Avios only
 Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
France
 By phone  Tel:  0805 540 125 (local)
        0805 540 125 (overseas)
 Fax: +49 (0)4215575753
 Mon-Fri 0900-1800 hours

Tel:  +33 (0) 171 230 627 for changes to flights and hotels
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Germany
By phone  Tel: +49 (0)421 55 75 76 7
 Fax: +49 (0)421 55 75 86 7
 Mon-Fri 0900-1800 hours

 Tel:  +49 (0) 695 007 1023 to change hotels and  cars booked with Avios only
 Mon-Sun 0830-2100 hours
By post  British Airways Executive Club
 28365 Bremen
 Germany
Germany
By phone  Tel:  0800 664 5622 (local)
       +27 114 418 673 (overseas)
 Fax: 01805 003422
 Mon-Fri 0900-1800 hours

Tel:  +49 (0) 695 007 1023 for changes to flights and hotels
Mon-Sun 0830-2100 hours

 Call charges: from german landline network 0,14 Euro/min. From german mobile networks max. 0,42 Euro/min.
By post  British Airways Executive Club
 28365 Bremen
 Germany
Gibraltar
 By phone  Tel:  +34 902 151 300
 Fax: +49 421 557 5734
 Mon-Fri 0900-1800 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Switzerland
 By phone  Tel:  0800 855 000 (local)
        +41 224 177 022 (overseas)
 Fax: 0800 835 596
 Mon-Fri 0900-1800 hours

Tel:  +41 044 800 9789 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Switzerland
 By phone  Tel:  0800 837 533 (local)
        +41 (0)445 511 8074 (overseas)
 Fax: 0800 835 596
 Mon-Fri 0900-1800 hours

Tel:  +41 044 800 9789 for changes to flights and hotels
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Liechtenstein
 By phone  Tel:  0800 855 000 (local)
        +41 224 177 022 (overseas)
 Fax: 0800 835 596
 Mon-Fri 0900-1800 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Liechtenstein
 By phone  Tel:  0800 511 856 (local)
        +27 114 418 673 (overseas)
 Fax: 0800 835 596
 Mon-Fri 0900-1800 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Sweden
 By phone  Tel: 020 79 5262 (local)
       +46 858 770 518 (overseas)
 Fax: +46 850 163 143
 Mon-Fri 0900-1800 hours

Tel: +46 0850 163 137 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Sweden
 By phone  Tel:  0201 605 637 (local)
        +46 (0) 851 761 390 (overseas)
 Fax: +46 850 163 143
 Mon-Fri 0900-1700 hours

Tel:  +46 0850 163 137 for changes to flights and hotels
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Luxembourg
 By phone  Tel:  +352 (0) 34 2080 8114 (local)
        +32 2 71 732 15 (overseas)
 Fax: +49 (0)4215575753
 Mon-Fri 0900-1800 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Luxembourg
 By phone  Tel:  +800 27138 (local)
        +352 248 710 31 (overseas)
 Fax: +49 (0)4215575753
 Mon-Fri 0900-1800 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Norway
 By phone  Tel: 800 10040 (local)
       +45 38 48 7227 (overseas)
 Fax: +46 850 163 143
 Mon-Fri 0900-1800 hours

Tel:  +47 23 162 432 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 
 By post  British Airways Executive Club
 P.O. Box 286118
 28361 Bremen
Norway
 By phone  Tel:   800 30 228 (local)
         +27 114 418 673 (overseas)
 Fax:  +46 850 163 143
 Mon-Fri 0900-1700 hours

Tel:  +47 23 162 432 for changes to flights and hotels
Mon-Sun 0830-2100 
 By post  British Airways Executive Club
 P.O. Box 286118
 28361 Bremen
Turkey
 By phone  Tel: +0850 2010183
 Fax:+0850 2010184
 Mon-Fri 0900-1800 hours
 Tel:  0080 044 8822 051 to change hotels and cars booked with Avios only
 Mon-Sun 0930-2200 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Turkey
 By phone  Tel:  +39 068 938 6016 (local)
        +27 114 418 673 (overseas)
 Fax: +90 212 367 9283
 Mon-Fri 0900-1800 hours

Tel:  0080 044 8822 051 for changes to flights and hotels
Mon-Sun 0930-2200 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Brunei
 By phone  Tel:  +65 6823 2026
 Fax: +852 2530 5987
 Mon-Fri 0900 to 1730 hours
By post  British Airways Executive Club
 15th Floor, Infinitus Plaza
 199 Des Voeux Road,
 Sheung Wan, Hong Kong
Taiwan
 By phone  Tel:  +886 2 2162 6515
 Fax: +852 2530 5987
 Mon-Fri 0900 to 1730 hours
 By post  British Airways Executive Club
 15th Floor, Infinitus Plaza
 199 Des Voeux Road,
 Sheung Wan, Hong Kong
Thailand
 By phone  Tel:  +66 0018004411955
 Fax: +852 2530 5987
 Mon-Fri 0800 to 1630 hours
 By post  British Airways Executive Club
 15th Floor, Infinitus Plaza
 199 Des Voeux Road,
 Sheung Wan, Hong Kong
Thailand
 By phone  Tel:  +180 0441 0780 (local)
        +852 2822 9044 (overseas)
 Fax: +852 2822 9095
 Mon-Fri 0800 to 1630 hours
 By post  British Airways Executive Club
 24/F, Jardine House
 One Connaught Place
 Hong Kong
Singapore
 By phone  Tel:  +65 6823 2095
 Fax: +852 2530 5987
 Mon-Fri 0900 to 1730 hours
 By post  British Airways Executive Club
 15th Floor, Infinitus Plaza
 199 Des Voeux Road,
 Sheung Wan, Hong Kong
Singapore
 By phone  Tel:  +180 0622 1238 (local)
        +852 2822 9043 (overseas)
 Fax: +852 2822 9095
 Mon-Fri 0900 to 1730 hours
 By post  British Airways Executive Club
 24/F, Jardine House
 One Connaught Place
 Hong Kong
China
 By phone  Tel: 400 881 0207 
 Fax: +852 2530 5987
 Mon-Fri 0900 to 1730 hours
 By post  British Airways Executive Club
 15th Floor, Infinitus Plaza
 199 Des Voeux Road,
 Sheung Wan, Hong Kong
China
 By phone  Tel:  +10 8007440293 (North China)
        +10 8004400276 (South China)
        +852 2822 9041 (overseas)
 Fax: +852 2822 9095
 Mon-Fri 0900 to 1730 hours
 By post  British Airways Executive Club
 24/F, Jardine House
 One Connaught Place
 Hong Kong
Hong Kong
 By phone  Tel:  +852 3002 1208
 Fax: +852 2530 5987
 Mon - Fri 0900 to 1730 hours
 By post  British Airways Executive Club
 15th Floor, Infinitus Plaza
 199 Des Voeux Road,
 Sheung Wan, Hong Kong
Hong Kong
 By phone  Tel:  +852 30714783
 Fax: +852 2822 9095
 Mon - Fri 0900 to 1730 hours
 By post  British Airways Executive Club
 24/F, Jardine House
 One Connaught Place
 Hong Kong
Indonesia
 By phone  Tel:  +62 001803441666
 Fax: +852 2530 5987
 Mon-Fri 0800 to 1630 hours
 By post  British Airways Executive Club
 15th Floor, Infinitus Plaza
 199 Des Voeux Road,
 Sheung Wan, Hong Kong
Malaysia
 By phone  Tel:  +60 3 7712 4433
 Fax: +852 2530 5987
 Mon-Fri 0900 to 1730 hours
 By post  British Airways Executive Club
 15th Floor, Infinitus Plaza
 199 Des Voeux Road,
 Sheung Wan, Hong Kong
North and South Korea
 By phone  Tel:  +82 2 3483 1034
 Fax: +852 2530 5987
 Mon-Fri 1000 to 1830 hours
 By post  British Airways Executive Club
 15th Floor, Infinitus Plaza
 199 Des Voeux Road,
 Sheung Wan, Hong Kong
Philippines
 By phone  Tel:  1800 144 10626
 Fax: +852 2530 5987
 Mon-Fri 0900 to 1730 hours
 By post  British Airways Executive Club
 15th Floor, Infinitus Plaza
 199 Des Voeux Road,
 Sheung Wan, Hong Kong
Cyprus
 By phone Tel: 80092553 (local)
      00442035645910 (overseas)
      80092427 to change hotels and cars booked with Avios only

Monday - Friday 09:00-17:00

Fax: 80092557
 By post British Airways Executive Club
28365 Bremen
Germany
Greece
 By phone Tel: 0080044143761 (local)
      442035645912 (overseas)
      0080044141730 to change hotels and cars booked with Avios only

Monday - Friday 09:00-17:00

Fax: 0080044146799
 By post British Airways Executive Club
28365 Bremen
Germany
Greece
 By phone  Tel:  800 92414 (from Cyprus)
        00800 4414 4661 (from Greece)
        +39 068 938 6014 (from overseas)
 Fax: +357 22 799 803
 Mon-Fri 0900-1700 hours

Tel:  80092427 (from Cyprus) for changes to flights and hotels
Mon-Sun 0930-2200 hours

Tel:  0080044141730 (from Greece) for changes to flights and hotels
Mon-Sun 0930-2200 hours
 By post  British Airways Executive Club
 PO Box 22792
 Nicosia
 Cyprus
 CY 1524
Cyprus
 By phone  Tel:  800 92414 (from Cyprus)
        00800 4414 4661 (from Greece)
        +27 114 418 673 (from overseas)
 Fax: +357 22 799 803
 Mon-Fri 0900-1700 hours

Tel:  80092427 (from Cyprus) for changes to flights and hotels
Mon-Sun 0930-2200 hours

Tel:  0080044141730 (from Greece) for changes to flights and hotels
Mon-Sun 0930-2200 hours
 By post  British Airways Executive Club
 PO Box 22792
 Nicosia
 Cyprus
 CY 1524
Italy
 By phone  Tel:   02 696 82 109 (local)
         +39 02 696 82 109 (overseas)
 Fax:  +39 02 696 33 605
 Mon-Fri 0900-1800 hours

Tel:  +39 02 914 83 954 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Italy
 By phone  Tel:   800 915 913 (local)
         +27 117 418 673 (overseas)
 Fax:  +39 02 696 33 605
 Mon-Fri 0900-1800 hours

Tel:  +39 02 914 83 954 for changes to flights and hotels
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Japan
 By phone  Tel:  03-3298-5209
 Fax: 03-3298-5248
 Monday - Friday
 09:00 - 12:00
 13:00 - 17:00
 By post  British Airways Executive Club
 15th Floor, Infinitus Plaza
 199 Des Voeux Road,
 Sheung Wan, Hong Kong
Japan
 By phone

Tel: 0120 929841 (local free dial)
      +81 3 5767 9387 (overseas)
Fax: +81 3 3298 5248
Monday - Friday
09:00 - 12:00
13:00 - 17:00

 By post

British Airways
15th Floor, Infinitus Plaza
199 Des Voeux Road,
Sheung Wan, Hong Kong

Laos
 By phone  Tel:  +65 6823 2026
 Fax: +852 2530 5987
 Mon-Fri 0800 to 1630 hours
 By post  British Airways Executive Club
 15th Floor, Infinitus Plaza
 199 Des Voeux Road,
 Sheung Wan, Hong Kong
Portugal
 By phone  Tel:  800 292 292 (local)
        +49 421 5575 737 (overseas)
 Fax: 0808 220 125
 Mon-Fri 0900-1700 hours

Tel:  +351 214 159 146 to change hotels and cars booked with Avios only
Mon-Sun 0730-2000 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Portugal
 By phone  Tel:  800 844 659 (local)
        +27 114 418 673 (overseas)
 Fax: 0808 220 125
 Mon-Fri 0900-1700 hours

Tel:  +351 214 159 146 for changes to flights and hotels
Mon-Sun 0730-2000 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Malta
  By phone  Tel: 800 623 23 (local)
       +49 421 5575 578 (overseas)
 Fax: +49 421 5575 734
 Mon-Fri 0900-1800 hours
  By post  British Airways Executive Club
 28365 Bremen
 Germany
Malta
  By phone  Tel:   +800 620 28 (local)
         +39 068 938 6015 (overseas)
 Fax: +49 421 5575 734
 Mon-Fri 0900-1800 hours
  By post  British Airways Executive Club
 28365 Bremen
 Germany