Executive Clubへのお問い合わせ

世界各地にある弊社オフィスの連絡先を参照できます。各国のお問い合わせ先を表示するには、以下のドロップダウンメニューから国を選択してください。

United Kingdom
Reason for callContact detailsOpening hours

New bookings, price or availability enquiries for flights, hotels, car hire including new bookings using Avios or American Express vouchers

0844 493 0 747  option 1 (from the UK)
+44 191 490 7901  option 1 (outside the UK)
Daily 07:30 – 20:00

Assistance in managing your Executive Club account including all Avios balance or statement queries, including updating personal information

0844 493 0747 option 2 (from the UK)
+44 191 4907901 option 2 (outside the UK)

Submit documents and letters to:

British Airways Executive Club
PO Box 111
Sudbury
Suffolk
CO10 2PG

Fax: +44 1787 881405

Daily 06:00 – 20:00

For enquiries relating to missing Avios from flown flights or partner purchases

Claim missing Avios points online  
Enquiries regarding date/destination changes of existing flight bookings 0844 493 0747 option 4 (from the UK)
+44 191 4907901 option 4 (outside the UK)
Daily 06:00 – 20:00
Enquiries regarding date/destination changes of existing hotel or car hire bookings 0844 493 0747 option 4 (from the UK)
+44 191 4907901 option 4 (outside the UK)
Daily 07:30 – 20:00
Enquiries relating to upgrading existing bookings including upgrades using Avios 0844 493 0747 option 4 (from the UK)
+44 191 4907901 option 4 (outside the UK)
Daily 06:00 – 20:00
Flight booking refund enquiries 0844 493 0747 option 6 (from the UK)
+44 191 4907901 option 6 (outside the UK)
Daily 06:00 – 20:00
Hotel or car hire refund enquiries 0844 493 0747 option 4 (from the UK)
+44 191 4907901 option 4 (outside the UK)
Daily 07:30 – 20:00
Flight arrival and departure information

0844 493 0777     

View on ba.com

View on your mobile

By text message

Automated System available 24*7.
Agents available Daily 06:00 – 20:00
Special requests including meals and wheelchairs 0844 493 0747 option 6 (from the UK)
+44 191 4907901 option 6 (outside the UK)
Daily 06:00 – 20:00
Enquiries relating to purchase of seating and extra bags 0844 493 0747 option 4 (from the UK)
+44 191 4907901 option 4 (outside the UK)
Daily 06:00 – 20:00
Group sales

0844 493 0765

Group travel

Monday – Friday 08:30 - 17:00
Customer relations

0844 493 0747 option 5 (from the UK)

+44 191 4907901 option 5 (outside the UK)

Online Form for UK residents

British Airways Customer Relations (S506)
PO Box 5619
Sudbury
Suffolk
CO10 2PG
Monday – Friday 09:00 - 17:15
Saturday 09:00 - 1700
Baggage claims

0844 493 0747 option 5 (from the UK)

+44 191 4907901 option 5 (outside the UK)

Baggage Claim Form

British Airways Baggage Claims (S506)
PO Box 5619
Sudbury
Suffolk
CO10 2PG
Monday – Friday 09:00 - 17:15
Saturday 09:00 - 17:00
Minicom for the hearing impaired

0845 700 7706

Or if you don’t have minicom access please email us
Daily 06:00 – 20:00
Tracing of delayed baggage

0844 493 0785

Baggage tracer
Daily 06:00 – 20:00

Other enquiries including: APIS, airport information, website navigation, seating/baggage policy enquiries including allowances

0844 493 0747 option 6 (from the UK)

+44 191 4907901 option 6 (outside the UK)

ba.com site help
Daily 06:00 – 20:00
United Kingdom
 By phone  Tel:  0800 597 7580 (from the UK)
        +44 191 490 7901 (outside the UK)
 Fax: +44 (0)1787 881405
 Mon-Sun 0730-2000 hours
 By post  British Airways Executive Club
 PO Box 111
 Sudbury
 Suffolk
 CO10 6FB
 UK
United Kingdom
 By phone  Tel:  0800 408 0 009 (from the UK)
        +44 191 490 7901 (outside the UK)
 Fax: +44 (0)1787 881405
 Mon-Sun 0730-2000 hours
 By post  British Airways Executive Club
 PO Box 111
 Sudbury
 Suffolk
 CO10 6FB
 UK
United Kingdom
 By phone  Tel:  0800 123 111 (from the UK)
        +44 191 490 7901 (outside the UK)
 Fax: +44 (0)1787 881405
 Mon-Sun 0730-2000 hours
 By post  British Airways Executive Club
 PO Box 111
 Sudbury
 Suffolk
 CO10 6FB
 UK
United Kingdom
 By phone  Tel:  0800 408 1 111 (from the UK)
        +44 161 448 3048 (outside the UK)
 Fax: +44 (0)1787 881405
 Mon-Sun 0730-2000 hours
 By post  British Airways Executive Club
 PO Box 111
 Sudbury
 Suffolk
 CO10 6FB
 UK
Ireland
 By phone  Tel:  0844 493 0 747 (from the UK)
        +44 191 490 7901 (outside the UK)
 Fax: +44 (0)1787 881405
 Mon-Fri 0800-2000 hours / Sat-Sun 0900-1700 hours
 By post  British Airways Executive Club
 PO Box 111
 Sudbury
 Suffolk
 CO10 6FB
 UK
Ireland
 By phone  Tel:  0191 490 7902 (from the UK)
        +44 191 490 7901 (outside the UK)
 Fax: +44 (0)1787 881405
 Mon-Fri 0800-2000 hours / Sat-Sun 0900-1700 hours
 By post  British Airways Executive Club
 PO Box 111
 Sudbury
 Suffolk
 CO10 6FB
 UK
Ireland
 By phone  Tel:  0800 408 0 009 (from the UK)
        +44 191 490 7901 (outside the UK)
 Fax: +44 (0)1787 881405
 Mon-Fri 0800-2000 hours / Sat-Sun 0900-1700 hours
 By post  British Airways Executive Club
 PO Box 111
 Sudbury
 Suffolk
 CO10 6FB
 UK
Ireland
 By phone  Tel:  0800 123 111 (from the UK)
        +44 191 490 7901 (outside the UK)
 Fax: +44 (0)1787 881405
 Mon-Fri 0800-2000 hours / Sat-Sun 0900-1700 hours
 By post  British Airways Executive Club
 PO Box 111
 Sudbury
 Suffolk
 CO10 6FB
 UK
Ireland
 By phone  Tel:  0800 408 1 111 (from the UK)
        +44 191 490 7901 (outside the UK)
 Fax: +44 (0)1787 881405
 Mon-Fri 0800-2000 hours / Sat-Sun 0900-1700 hours
 By post  British Airways Executive Club
 PO Box 111
 Sudbury
 Suffolk
 CO10 6FB
 UK
United States of America
 By phone Tel: 1 800 452 1201 (from the USA)
    + 1 800 247 9297 (outside the USA)
Fax: +1 212 251 6767
Daily 0730-2000 Eastern
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
United States of America
 By phone  Tel:  1 877 455 2488 (from the USA)
      +1 718 335 7070 (outside the USA)
 Fax: +1 212 251 6767
 Daily 0730-2000 Eastern
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Canada
 By phone  Tel: 1 800 452 1201 (from Canada)
     +1 800 452 1201 (outside Canada)
 Daily 0730-2000 Eastern
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Canada
 By phone  Tel: 1 877 455 2488 (from Canada)
     +1 800 452 1201 (outside Canada)
 Daily 0730-2000 Eastern
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Bermuda
 By phone  Tel: 1 800 452 1201 (from Bermuda)
     +1 800 452 1201 (outside the Caribbean)
 Daily 0730-2000 Eastern
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Bermuda
 By phone  Tel: 1 877 455 2488 (from Bermuda)
     +1 800 452 1201 (outside the Caribbean)
 Daily 0730-2000 Eastern
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Bahamas
 By phone  Tel: 1 800 452 1201 (from Bahamas)        
     +1 800 452 1201 (outside the Caribbean)
 Daily 0730-2000 Eastern
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Bahamas
 By phone  Tel: 1 877 455 2488 (from Bahamas)        
     +1 800 452 1201 (outside the Caribbean)
 Daily 0730-2000 Eastern
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Antigua
 By phone  Tel: 1 800 452 1201 (from Antigua)       
     +1 800 452 1201 (outside the Caribbean)
 Daily 0730-2000 Eastern
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Australia
Unfortunately, British Airways does not operate an Executive Club programme in this country.
Bulgaria
By phone  Tel:  +421 2 5710 2020
 Fax: +421 2 5710 2010 
 Mon-Fri 1000-1800 hours

 Tel:  0080 0110 4406 (from Bulgaria) to change hotels and cars booked with Avios only
 Mon-Sun 0930-2200 hours

 Tel:  0800 894 516 (from Romania) to change hotels and cars booked with Avios only
 Mon-Sun 0930-2200 hours
By post  British Airways Executive Club
 Stefanikova 22
 811 05 Bratislava
 Slovak Republic
Romania
By phone  Tel:  +421 2 5710 2020
 Fax: +421 2 5710 2010 
 Mon-Fri 1000-1800 hours

 Tel:  0800 894 516 (from Romania) to change hotels and cars booked with Avios only
 Mon-Sun 0930-2200 hours

 Tel:  0080 0110 4406 (from Bulgaria) to change hotels and cars booked with Avios only
 Mon-Sun 0930-2200 hours
By post  British Airways Executive Club
 Stefanikova 22
 811 05 Bratislava
 Slovak Republic
Romania
By phone  Tel:  0800 894 738 (local)
       +36 17 779 143 (overseas)
 Fax: +421 2 5710 2010 
 Mon-Fri 1000-1800 hours

Tel:  0080 0110 4406 (from Bulgaria) to change hotels and cars booked with Avios only
Mon-Sun 0930-2200 hours

Tel:  0800 894 516 (from Romania) for changes to flights and hotels
Mon-Sun 0930-2200 hours
By post  British Airways Executive Club
 Stefanikova 22
 811 05 Bratislava
 Slovak Republic
Latvia
By phone  Tel:  +421 2 5710 2020
 Fax: +421 2 5710 2010 
 Mon-Fri 1000-1800 hours

Tel:  0080 0110 4406 (from Bulgaria) for changes to flights and hotels
Mon-Sun 0930-2200 hours

Tel:  0800 894 516 (from Romania) for changes to flights and hotels
Mon-Sun 0930-2200 hours
By post  British Airways Executive Club
 Stefanikova 22
 811 05 Bratislava
 Slovak Republic
Latvia
By phone  Tel: +80 00 28 43 (local)
       +27 114 418 673 (overseas)
 Fax: +421 2 5710 2010 
 Mon-Fri 1000-1800 hours

Tel:  0080 0110 4406 (from Bulgaria) for changes to flights and hotels
Mon-Sun 0930-2200 hours

Tel:  0800 894 516 (from Romania) for changes to flights and hotels
Mon-Sun 0930-2200 hours
By post  British Airways Executive Club
 Stefanikova 22
 811 05 Bratislava
 Slovak Republic
Bulgaria
By phone  Tel: 00800 115 44 20 (local)
       +36 177 791 35 (overseas)
 Fax: +421 2 5710 2010 
 Mon-Fri 1000-1800 hours

Tel:  0080 0110 4406 (from Bulgaria) for changes to flights and hotels
Mon-Sun 0930-2200 hours

Tel:  0800 894 516 (from Romania) for changes to flights and hotels
Mon-Sun 0930-2200 hours
By post  British Airways Executive Club
 Stefanikova 22
 811 05 Bratislava
 Slovak Republic
Sri Lanka
 By phone  Tel:  +91 124 4120 789
 Fax: +91 124 2540 547 Attn: Exec Club
 Mon-Sat 0900-1800 hours
Sri Lanka
 By phone  Tel:  +91 124 4120 779 (local)
        +44 203 027 4048 (overseas)
 Fax: +91 124 2540 547 Attn: Exec Club
 Mon-Sat 0900-1800 hours
Nepal
 By phone  Tel:  +91 124 4120 789
 Fax: +91 124 2540 547 Attn: Exec Club
 Mon-Sat 0900-1800 hours
India
 By phone Tel:  +91 124 4120 789
Fax: +91 124 2540 547 Attn: Exec Club
Mon-Sat 0900-1800 hours
India
 By phone Tel:  000800 440 1702 (local)
      +44 203 027 4048 (overseas)
 Fax: +91 124 2540 547 Attn: Exec Club
Mon-Sat 0900-1800 hours
Bangladesh
 By phone  Tel:  +91 124 4120 789
 Fax: +91 124 2540 547 Attn: Exec Club
 Mon-Sat 0900-1800 IST
Pakistan
By phone  Tel:  +91 124 4120 789
 Fax: +91 124 2540 547 Attn: Exec Club
 Mon-Sat 0900-1800 IST
Pakistan
By phone  Tel: +91 124 4120 778 (local)
       +44 203 027 4048 (overseas)
 Fax: +91 124 2540 547 Attn: Exec Club
 Mon-Sat 0900-1800 IST
Maldives
 By phone  Tel:  +91 124 4120 789
 Fax: +91 124 2540 547 Attn: Exec Club
 Mon-Sat 0900-1800 IST
United Arab Emirates
 By phone  Tel:  8000 441 3686
 Fax: 8000 441 3336 Attn: Exec Club
 Sat-Thu 0830-1830 hours / Fri 0830-1200 hours
Bahrain
By phone  Tel:  8000 4252
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0730-1730 hours / Fri 0730-1100 hours
Bahrain
By phone  Tel:  8000 4465 (local)
        +44 203 027 4048 (overseas)
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0730-1730 hours / Fri 0730-1100 hours
Saudi Arabia
By phone  Tel:  8008 443470
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0730-1730 hours / Fri 0730-1100 hours
Saudi Arabia
By phone  Tel: +8008 442723 (local)
       +44 203 027 4048 (overseas)
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0730-1730 hours / Fri 0730-1100 hours
Kuwait
By phone  Tel:  +44 207 136 7770
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0730-1730 hours / Fri 0730-1100 hours
Kuwait
By phone  Tel: +44 203 027 4048 (local)
       +44 203 027 4048 (overseas)
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0730-1730 hours / Fri 0730-1100 hours
Oman
By phone  Tel:  +44 207 136 7770
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0730-1730 hours / Fri 0730-1100 hours
Oman
By phone  Tel:  +44 203 027 4048 (local)
      +44 203 027 4048 (overseas)
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0730-1730 hours / Fri 0730-1100 hours
Qatar
By phone  Tel:  +44 207 136 7770
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0730-1730 hours / Fri 0730-1100 hours
Qatar
By phone  Tel:  +44 203 027 4048 (local)
        +44 203 027 4048 (overseas)
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0730-1730 hours / Fri 0730-1100 hours
Yemen
By phone  Tel:  +44 207 136 7770
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0730-1730 hours / Fri 0730-1100 hours
By phone  Tel:  +44 207 136 7770
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0430-1430 GMT / Fri 0430-0800 GMT

Tel:  0800 0000 116 (from Egypt) for changes to flights and hotels
Mon-Sun 0830-2100 hours
Egypt
By phone  Tel:  +44 207 136 7770
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0430-1430 GMT / Fri 0430-0800 GMT

Tel:  0800 0000 116 (from Egypt) to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 hours
Iraq
 By phone  Tel:  +44 207 136 7770
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0430-1430 GMT / Fri 0430-0800 GMT
Slovakia
By phone  Tel:  +421 2 5710 2020
 Fax: +421 2 5710 2010 
 Mon-Fri 0900-1700 hours
By post  British Airways Executive Club
 Stefanikova 22
 811 05 Bratislava
 Slovak Republic
Hungary
By phone  Tel:  +361 777 4749
 Fax: +421 2 5710 2010
 Mon-Fri 0900-1700 hours

Tel:  +36 (0) 1777 9147 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 hours
By Post   British Airways Executive Club
 Stefanikova 22
 811 05 Bratislava
 Slovak Republic
Hungary
By phone  Tel:  0680 983 415 (local)
       +27 114 418 673 (overseas)
 Fax: +421 2 5710 2010
 Mon-Fri 0900-1700 hours

Tel:  +36 (0) 1777 9147 for changes to flights and hotels
Mon-Sun 0830-2100 hours
By Post   British Airways Executive Club
 Stefanikova 22
 811 05 Bratislava
 Slovak Republic
Finland
 By phone  Tel: 0800 1145 13 (local)
       +358 800 11 45 13 (from overseas)
 Fax: +46 850 163 143
 Mon-Fri 0900-1800 hours

Tel:  +358 (0) 969 379 799 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Czech Republic
By phone  Tel:  +420 239 000 277
 Fax: +421 2 5710 2010
 Mon-Fri 0900-1700 hours

Tel:  +420 (0) 239 014 120 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 hours
By post   British Airways Executive Club
 Stefanikova 22
 811 05 Bratislava
 Slovak Republic
Czech Republic
By phone  Tel:  +800 700 425 (local)
        +27 114 418 673 (overseas)
 Fax: +421 2 5710 2010
 Mon-Fri 0900-1700 hours

Tel:  +420 (0) 239 014 120 for changes to flights and hotels
Mon-Sun 0830-2100 hours
By post   British Airways Executive Club
 Stefanikova 22
 811 05 Bratislava
 Slovak Republic
Israel
 By phone  Tel:  +972 3 606 1515
 Fax: +972 3 606 1545
 Sun-Thu 0900-1600 hours Israeli local time

Tel:  1809 441 535 to change hotels and cars booked with Avios only
Mon-Sun 0930-2200 hours
 By post  British Airways Executive Club
 132 Menachem Begin Road
 Azrieli Centre, Bldg 3
 Tel Aviv 67023
 Israel
Israel
 By phone  Tel: +1809 448 804 (local)
       +27 114 418 673 (overseas)
 Fax: +972 3 606 1545
 Sun-Thu 0900-1600 hours Israeli local time

Tel:  1809 441 535 for changes to flights and hotels
Mon-Sun 0930-2200 hours
 By post  British Airways Executive Club
 132 Menachem Begin Road
 Azrieli Centre, Bldg 3
 Tel Aviv 67023
 Israel
Poland
By phone  Tel:   +48 22 306 08 51 (local)
         +421 2 5710 2020 (from overseas)
 Fax:  +421 2 5710 2010
 Mon-Fri 0900-1700 hours

Tel:  +48 (0) 2 2306 0017 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 hours
By post  British Airways Executive Club
 Stefanikova 22
 811 05 Bratislava
 Slovak Republic
Poland
By phone  Tel:   00800 442 1019 (local)
         +27 114 418 673 (from overseas)
 Fax:  +421 2 5710 2010
 Mon-Fri 0900-1700 hours

Tel:  +48 (0) 2 2306 0017 for changes to flights and hotels
Mon-Sun 0830-2100 hours
By post  British Airways Executive Club
 Stefanikova 22
 811 05 Bratislava
 Slovak Republic
Russian Federation – Moscow
By phone  Tel: 8 10 8002 036 1044
       (495) 363 0253
       +421 2 5710 2020
 Fax: +421 2 5710 2010
 Mon-Fri 10:00-18:00 hours
By post   British Airways Executive Club
 Stefanikova 22
 811 05 Bratislava
 Slovak Republic
Russian Federation – St. Petersburg
By phone  Tel:  8 10 8002 035 1044
        (812) 346 8559 (local)
        +421 2 5710 2020 (from overseas)
 Fax: +421 2 5710 2010
 Mon-Fri 10:00-18:00 hours
By post  British Airways Executive Club
 Stefanikova 22
 811 05 Bratislava
 Slovak Republic
Russian Federation – Moscow
By phone  Tel:  +81 0800 2194 1044 (local)
         +36 177 791 22 (from overseas)
 Fax:  +421 2 5710 2010
 Mon-Fri 1100-1900 hours
By post   British Airways Executive Club
 Stefanikova 22
 811 05 Bratislava
 Slovak Republic
Russian Federation – St. Petersburg
By phone  Tel:  +81 0800 2194 1044 (local)
         +36 177 791 22 (from overseas)
 Fax:  +421 2 5710 2010
 Mon-Fri 1100-1900 hours
By post  British Airways Executive Club
 Stefanikova 22
 811 05 Bratislava
 Slovak Republic
Angola
 By phone  Tel:  +27 11 441 8500
 Fax: +27 11 441 8725
 Mon-Fri 0830-1700 hours
 By post  British Airways Executive Club
 PO Box 1756
 Parklands 2121
 South Africa
South Africa
 By phone

 Tel:  +27 11 441 8500
 Fax: +27 11 684 2615
 Fax: +44 1787 881405
(for missing Avios claims)
 Mon-Fri 0830-1700 hours

 By post  British Airways Executive Club
 PO Box 1756
 Parklands 2121
 South Africa
Nigeria
 By phone  Tel:  +27 11 441 8500
 Fax: +27 11 441 8725
 Mon-Fri 0830-1700 hours
 By post  British Airways Executive Club
 PO Box 1756
 Parklands 2121
 South Africa
Kenya
 By phone  Tel:  +27 11 441 8500
 Fax: +27 11 441 8725
 Mon-Fri 0830-1700 hours
 By post  British Airways Executive Club
 PO Box 1756
 Parklands 2121
 South Africa
Brazil
 By phone Tel:  0800 891 2732
Tel:  +1 408 352 9323 (outside Brazil)
Fax: +1 408 352 9334
Mon - Fri, 1000-1900 hours
 By post British Airways Executive Club
PO Box 300743
Jamaica, NY 11430-0743
USA
Andorra
 By phone  Tel:  +34 902 151 300
 Fax: +49 421 557 5734
 Mon-Fri 0900-1800 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Argentina
 By phone  Tel: +1 408 352 9323
 Fax: +1 212-251-6769
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Bolivia
 By phone  Tel: +1 408 352 9323
 Fax: +1 408 352 9334
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 300743  Jamaica, NY 11430-0743
 USA
Costa Rica
 By phone  Tel:  +1 408 352 9323
 Fax: +1 408 352 9334
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Cuba
 By phone  Tel: +44 191 490 7901
 Fax: +44 (0)1787 881405
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 111
 Sudbury
 Suffolk
 CO10 6FB
 UK
Dominican Republic
 By phone  Tel: +1 408 352 9323
 Fax: +1 408 352 9334
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Ecuador
 By phone  Tel: 0800 891 2732
 Tel: +1 904 527 5070 (outside Brazil)
 Fax: +1 212-251-6769
 Mon - Fri, 1000-1900 hours
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
El Salvador
 By phone  Tel: +1 408 352 9323
 Fax: +1 408 352 9334
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Guatemala
 By phone  Tel:  +1 408 352 9323
 Fax: +1 408 352 9334
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Honduras
 By phone  Tel:  +1 408 352 9323
 Fax: +1 408 352 9334
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Nicaragua
 By phone  Tel: +1 408 352 9323
 Fax: +1 408 352 9334
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Panama
 By phone  Tel: +1 408 352 9323
 Fax: +1 408 352 9334
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Paraguay
 By phone  Tel:  +1 408 352 9323
 Fax: +1 408 352 9334
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Peru
 By phone  Tel: +1 408 352 9323
 Fax: +1 408 352 9334
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Uruguay
 By phone  Tel: +1 408 352 9323
 Fax: +1 408 352 9334
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Venezuela
 By phone  Tel:  +1 408 352 9323
 Fax: +1 408 352 9334
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Zambia
 By phone  Tel:  +260 211 254444
 Fax: +27 11 441 8725
 Mon-Fri 0830-1700 hours
 By post  British Airways Executive Club
 PO Box 1756
 Parklands 2121
 South Africa
Mexico
 By phone  Tel: 001 800 395 8635
 Tel: +1 408 352 9323 (outside Mexico)
 Fax: +1 408 352 9334
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Chile
 By phone  Tel:  123 0 020 2933
 Tel: +1 408 352 9323 (outside Chile)
 Fax: +1 408 352 9334
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Colombia
 By phone  Tel: 01 800 9151534
 Tel: +1 408 352 9323 (outside Colombia)
 Fax: +1 408 352 9334
 Mon - Fri, 0900-1800 hours
 By post  British Airways Executive Club
 PO Box 300743
 Jamaica, NY 11430-0743
 USA
Austria
 By phone  Tel:   0810 00 10 46 (local)
 Fax:  0800 29 37 86
 Mon-Fri 0900-1800 hours

Tel:    +43 (0) 1 79 576 095 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Austria
 By phone  Tel:   0800 293 059 (local)
         +27 114 418 673 (overseas)
 Fax:  0800 29 37 86
 Mon-Fri 0900-1800 hours

Tel:    +43 (0) 1 79 576 095 for changes to flights and hotels
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Yemen
 By phone  Tel:  +44 207 136 7770
 Fax: +91 124 2540 547 Attn: Exec Club
 Sat-Thu 0730-1730 hours / Fri 0730-1100 hours
Monaco
 By phone  Tel:  +33 826 826 747
 Fax: +49 (0)4215575753
 Mon-Fri 0900-1800 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Monaco
 By phone  Tel: +800 93459 (local)
       +27 114 418 673 (overseas)
 Fax: +49 (0)4215575753
 Mon-Fri 0900-1800 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Spain
 By phone  Tel:  +34 902 151 300
 Fax: +49 421 557 5734
 Mon-Fri 0900-1800 hours

Tel:  +34 912 702 344 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Spain
 By phone  Tel:  +900 811 809 (local)
        +27 114 418 673 (overseas)
 Fax: +49 421 557 5734
 Mon-Fri 0900-1800 hours

Tel:  +34 912 702 344 for changes to flights and hotels
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Belgium
 By phone  Tel:  02 717 3215 (local)
        +32 2 71 732 15 (overseas)
 Fax: +49 (0)4215575753
 Mon-Fri 0900-1800 hours

Tel:  +32 (0) 2 70 018 46 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Belgium
 By phone  Tel:  0800 80414 (local)
        +27 114 418 673 (overseas)
 Fax: +49 (0)4215575753
 Mon-Fri 0900-1800 hours

Tel:  +32 (0) 2 70 018 46 for changes to flights and hotels
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Denmark
 By phone  Tel: 80 3030 01 (local)
       +45 803 03 001 (overseas)
 Fax: +46 850 163 143
 Mon-Fri 0900-1800 hours

Tel: +45 384 87 659 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Denmark
 By phone  Tel:  80 88 93 10 (local)
        +27 114 418 673 (overseas)
 Fax: +46 850 163 143
 Mon-Fri 0900-1700 hours

Tel:  +45 384 87 659 for changes to flights and hotels
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Netherlands
 By phone  Tel:  +31 20 346 9391
 Fax: +31 20 201 3698
 Mon-Fri 0900-1800 hours

Tel:  +31 (0) 20 201 5249 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Netherlands
 By phone  Tel:  0800 0201 443 (local)
       +27 114 418 673 (overseas)
 Fax: +31 20 201 3698
 Mon-Fri 0900-1800 hours

Tel:  +31 (0) 20 201 5249 for changes to flights and hotels
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Iceland
 By phone  Tel:  +45 38 48 7227
 Fax: +46 850 163 143
 Mon-Fri 0900-1800 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
France
 By phone  Tel:  0826 826 747 (local)
        +33 826 826 747 (overseas)
 Fax: +49 (0)4215575753
 Mon-Fri 0900-1800 hours
 Tel:  +33 (0) 171 230 627 to change hotels and cars booked with Avios only
 Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
France
 By phone  Tel:  0805 540 125 (local)
        0805 540 125 (overseas)
 Fax: +49 (0)4215575753
 Mon-Fri 0900-1800 hours

Tel:  +33 (0) 171 230 627 for changes to flights and hotels
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Germany
By phone  Tel: +49 (0)421 55 75 76 7
 Fax: +49 (0)421 55 75 86 7
 Mon-Fri 0900-1800 hours

 Tel:  +49 (0) 695 007 1023 to change hotels and  cars booked with Avios only
 Mon-Sun 0830-2100 hours
By post  British Airways Executive Club
 28365 Bremen
 Germany
Germany
By phone  Tel:  0800 664 5622 (local)
       +27 114 418 673 (overseas)
 Fax: 01805 003422
 Mon-Fri 0900-1800 hours

Tel:  +49 (0) 695 007 1023 for changes to flights and hotels
Mon-Sun 0830-2100 hours

 Call charges: from german landline network 0,14 Euro/min. From german mobile networks max. 0,42 Euro/min.
By post  British Airways Executive Club
 28365 Bremen
 Germany
Gibraltar
 By phone  Tel:  +34 902 151 300
 Fax: +49 421 557 5734
 Mon-Fri 0900-1800 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Switzerland
 By phone  Tel:  0800 855 000 (local)
        +41 224 177 022 (overseas)
 Fax: 0800 835 596
 Mon-Fri 0900-1800 hours

Tel:  +41 044 800 9789 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Switzerland
 By phone  Tel:  0800 837 533 (local)
        +41 (0)445 511 8074 (overseas)
 Fax: 0800 835 596
 Mon-Fri 0900-1800 hours

Tel:  +41 044 800 9789 for changes to flights and hotels
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Liechtenstein
 By phone  Tel:  0800 855 000 (local)
        +41 224 177 022 (overseas)
 Fax: 0800 835 596
 Mon-Fri 0900-1800 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Liechtenstein
 By phone  Tel:  0800 511 856 (local)
        +27 114 418 673 (overseas)
 Fax: 0800 835 596
 Mon-Fri 0900-1800 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Sweden
 By phone  Tel: 020 79 5262 (local)
       +46 858 770 518 (overseas)
 Fax: +46 850 163 143
 Mon-Fri 0900-1800 hours

Tel: +46 0850 163 137 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Sweden
 By phone  Tel:  0201 605 637 (local)
        +46 (0) 851 761 390 (overseas)
 Fax: +46 850 163 143
 Mon-Fri 0900-1700 hours

Tel:  +46 0850 163 137 for changes to flights and hotels
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Luxembourg
 By phone  Tel:  +352 (0) 34 2080 8114 (local)
        +32 2 71 732 15 (overseas)
 Fax: +49 (0)4215575753
 Mon-Fri 0900-1800 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Luxembourg
 By phone  Tel:  +800 27138 (local)
        +352 248 710 31 (overseas)
 Fax: +49 (0)4215575753
 Mon-Fri 0900-1800 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Norway
 By phone  Tel: 800 10040 (local)
       +45 38 48 7227 (overseas)
 Fax: +46 850 163 143
 Mon-Fri 0900-1800 hours

Tel:  +47 23 162 432 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 
 By post  British Airways Executive Club
 P.O. Box 286118
 28361 Bremen
Norway
 By phone  Tel:   800 30 228 (local)
         +27 114 418 673 (overseas)
 Fax:  +46 850 163 143
 Mon-Fri 0900-1700 hours

Tel:  +47 23 162 432 for changes to flights and hotels
Mon-Sun 0830-2100 
 By post  British Airways Executive Club
 P.O. Box 286118
 28361 Bremen
Turkey
 By phone  Tel: +0850 2010183
 Fax:+0850 2010184
 Mon-Fri 0900-1800 hours
 Tel:  0080 044 8822 051 to change hotels and cars booked with Avios only
 Mon-Sun 0930-2200 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Turkey
 By phone  Tel:  +39 068 938 6016 (local)
        +27 114 418 673 (overseas)
 Fax: +90 212 367 9283
 Mon-Fri 0900-1800 hours

Tel:  0080 044 8822 051 for changes to flights and hotels
Mon-Sun 0930-2200 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Brunei
 By phone  Tel:  +65 6823 2026
 Fax: +852 2530 5987
 Mon-Fri 0900 to 1730 hours
By post  British Airways Executive Club
 15th Floor, Infinitus Plaza
 199 Des Voeux Road,
 Sheung Wan, Hong Kong
Taiwan
 By phone  Tel:  +886 2 2162 6515
 Fax: +852 2530 5987
 Mon-Fri 0900 to 1730 hours
 By post  British Airways Executive Club
 15th Floor, Infinitus Plaza
 199 Des Voeux Road,
 Sheung Wan, Hong Kong
Thailand
 By phone  Tel:  +66 0018004411955
 Fax: +852 2530 5987
 Mon-Fri 0800 to 1630 hours
 By post  British Airways Executive Club
 15th Floor, Infinitus Plaza
 199 Des Voeux Road,
 Sheung Wan, Hong Kong
Thailand
 By phone  Tel:  +180 0441 0780 (local)
        +852 2822 9044 (overseas)
 Fax: +852 2822 9095
 Mon-Fri 0800 to 1630 hours
 By post  British Airways Executive Club
 24/F, Jardine House
 One Connaught Place
 Hong Kong
Singapore
 By phone  Tel:  +65 6823 2095
 Fax: +852 2530 5987
 Mon-Fri 0900 to 1730 hours
 By post  British Airways Executive Club
 15th Floor, Infinitus Plaza
 199 Des Voeux Road,
 Sheung Wan, Hong Kong
Singapore
 By phone  Tel:  +180 0622 1238 (local)
        +852 2822 9043 (overseas)
 Fax: +852 2822 9095
 Mon-Fri 0900 to 1730 hours
 By post  British Airways Executive Club
 24/F, Jardine House
 One Connaught Place
 Hong Kong
China
 By phone  Tel: 400 881 0207 
 Fax: +852 2530 5987
 Mon-Fri 0900 to 1730 hours
 By post  British Airways Executive Club
 15th Floor, Infinitus Plaza
 199 Des Voeux Road,
 Sheung Wan, Hong Kong
China
 By phone  Tel:  +10 8007440293 (North China)
        +10 8004400276 (South China)
        +852 2822 9041 (overseas)
 Fax: +852 2822 9095
 Mon-Fri 0900 to 1730 hours
 By post  British Airways Executive Club
 24/F, Jardine House
 One Connaught Place
 Hong Kong
Hong Kong
 By phone  Tel:  +852 3002 1208
 Fax: +852 2530 5987
 Mon - Fri 0900 to 1730 hours
 By post  British Airways Executive Club
 15th Floor, Infinitus Plaza
 199 Des Voeux Road,
 Sheung Wan, Hong Kong
Hong Kong
 By phone  Tel:  +852 30714783
 Fax: +852 2822 9095
 Mon - Fri 0900 to 1730 hours
 By post  British Airways Executive Club
 24/F, Jardine House
 One Connaught Place
 Hong Kong
Indonesia
 By phone  Tel:  +62 001803441666
 Fax: +852 2530 5987
 Mon-Fri 0800 to 1630 hours
 By post  British Airways Executive Club
 15th Floor, Infinitus Plaza
 199 Des Voeux Road,
 Sheung Wan, Hong Kong
Malaysia
 By phone  Tel:  +60 3 7712 4433
 Fax: +852 2530 5987
 Mon-Fri 0900 to 1730 hours
 By post  British Airways Executive Club
 15th Floor, Infinitus Plaza
 199 Des Voeux Road,
 Sheung Wan, Hong Kong
North and South Korea
 By phone  Tel:  +82 2 3483 1034
 Fax: +852 2530 5987
 Mon-Fri 1000 to 1830 hours
 By post  British Airways Executive Club
 15th Floor, Infinitus Plaza
 199 Des Voeux Road,
 Sheung Wan, Hong Kong
Philippines
 By phone  Tel:  1800 144 10626
 Fax: +852 2530 5987
 Mon-Fri 0900 to 1730 hours
 By post  British Airways Executive Club
 15th Floor, Infinitus Plaza
 199 Des Voeux Road,
 Sheung Wan, Hong Kong
Cyprus
 By phone Tel: 80092553 (local)
      00442035645910 (overseas)
      80092427 to change hotels and cars booked with Avios only

Monday - Friday 09:00-17:00

Fax: 80092557
 By post British Airways Executive Club
28365 Bremen
Germany
Greece
 By phone Tel: 0080044143761 (local)
      442035645912 (overseas)
      0080044141730 to change hotels and cars booked with Avios only

Monday - Friday 09:00-17:00

Fax: 0080044146799
 By post British Airways Executive Club
28365 Bremen
Germany
Greece
 By phone  Tel:  800 92414 (from Cyprus)
        00800 4414 4661 (from Greece)
        +39 068 938 6014 (from overseas)
 Fax: +357 22 799 803
 Mon-Fri 0900-1700 hours

Tel:  80092427 (from Cyprus) for changes to flights and hotels
Mon-Sun 0930-2200 hours

Tel:  0080044141730 (from Greece) for changes to flights and hotels
Mon-Sun 0930-2200 hours
 By post  British Airways Executive Club
 PO Box 22792
 Nicosia
 Cyprus
 CY 1524
Cyprus
 By phone  Tel:  800 92414 (from Cyprus)
        00800 4414 4661 (from Greece)
        +27 114 418 673 (from overseas)
 Fax: +357 22 799 803
 Mon-Fri 0900-1700 hours

Tel:  80092427 (from Cyprus) for changes to flights and hotels
Mon-Sun 0930-2200 hours

Tel:  0080044141730 (from Greece) for changes to flights and hotels
Mon-Sun 0930-2200 hours
 By post  British Airways Executive Club
 PO Box 22792
 Nicosia
 Cyprus
 CY 1524
Italy
 By phone  Tel:   02 696 82 109 (local)
         +39 02 696 82 109 (overseas)
 Fax:  +39 02 696 33 605
 Mon-Fri 0900-1800 hours

Tel:  +39 02 914 83 954 to change hotels and cars booked with Avios only
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Italy
 By phone  Tel:   800 915 913 (local)
         +27 117 418 673 (overseas)
 Fax:  +39 02 696 33 605
 Mon-Fri 0900-1800 hours

Tel:  +39 02 914 83 954 for changes to flights and hotels
Mon-Sun 0830-2100 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Japan
 By phone  Tel:  03-3298-5209
 Fax: 03-3298-5248
 Monday - Friday
 09:00 - 12:00
 13:00 - 17:00
 By post  British Airways Executive Club
 15th Floor, Infinitus Plaza
 199 Des Voeux Road,
 Sheung Wan, Hong Kong
Japan
 By phone

Tel: 0120 929841 (local free dial)
      +81 3 5767 9387 (overseas)
Fax: +81 3 3298 5248
Monday - Friday
09:00 - 12:00
13:00 - 17:00

 By post

British Airways
15th Floor, Infinitus Plaza
199 Des Voeux Road,
Sheung Wan, Hong Kong

Laos
 By phone  Tel:  +65 6823 2026
 Fax: +852 2530 5987
 Mon-Fri 0800 to 1630 hours
 By post  British Airways Executive Club
 15th Floor, Infinitus Plaza
 199 Des Voeux Road,
 Sheung Wan, Hong Kong
Portugal
 By phone  Tel:  800 292 292 (local)
        +49 421 5575 737 (overseas)
 Fax: 0808 220 125
 Mon-Fri 0900-1700 hours

Tel:  +351 214 159 146 to change hotels and cars booked with Avios only
Mon-Sun 0730-2000 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Portugal
 By phone  Tel:  800 844 659 (local)
        +27 114 418 673 (overseas)
 Fax: 0808 220 125
 Mon-Fri 0900-1700 hours

Tel:  +351 214 159 146 for changes to flights and hotels
Mon-Sun 0730-2000 hours
 By post  British Airways Executive Club
 28365 Bremen
 Germany
Malta
  By phone  Tel: 800 623 23 (local)
       +49 421 5575 578 (overseas)
 Fax: +49 421 5575 734
 Mon-Fri 0900-1800 hours
  By post  British Airways Executive Club
 28365 Bremen
 Germany
Malta
  By phone  Tel:   +800 620 28 (local)
         +39 068 938 6015 (overseas)
 Fax: +49 421 5575 734
 Mon-Fri 0900-1800 hours
  By post  British Airways Executive Club
 28365 Bremen
 Germany