Community Relations Contacts

Contact details are provided below for queries. Please be aware that we may not be able to respond to every query.

Please note that we cannot answer queries that are Customer Relations issues such as lost baggage or delayed flights. Please contact our Reservations department on 0844 493 0 787 for any query not relating to Community Relations.

Community Relations

Community Relations
British Airways plc
Waterside (HBBG)
P O Box 365
Harmondsworth
Middlesex UB7 0GB
United Kingdom
Fax: +44 (0)20 8738 9848
Email: community.branch@ba.com

Community Learning Centre

Community Learning Centre Manager
British Airways plc
Waterside (HBBG)
P O Box 365
Harmondsworth
Middlesex UB7 0GB
United Kingdom
Fax: +44 (0)20 8513 2094
Email: community.1.learning-centre@ba.com

Change for Good Programme

Change for Good
Community Relations
British Airways plc
Waterside (HBBG)
P O Box 365
Harmondsworth
Middlesex UB7 0GB
United Kingdom
Fax: +44 (0)20 8738 9848
Email: community.branch@ba.com
(Please state Change for Good programme in title of email)

Change for Good – UNICEF
Email: changeforgood@unicef.org.uk
Registered Charity No. 1072612
www.unicef.org.uk/changeforgood

One-off requests for flight assistance

Due to the long-standing support offered to projects in the BACC scheme, we no longer accept ad-hoc requests for complimentary travel.

Excess baggage and cargo

We are no longer able to offer any excess baggage waiver for those travelling on charitable work. For excess baggage charges please see www.ba.com/baggage.

For Cargo enquiries please contact our World Cargo department on 08457 222 777.

Charity group travel

If you are a charity group (10 passengers or more) looking for group benefits please contact our Groups department on 0844 493 0 765.