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Summary
From 1 February 2006 BA Connect is replacing British Airways CitiExpress on all routes.

Between 1 February 2006 and 25 March 2006 the service on board will remain the same, all bookings made for travel during this period will be unaffected.

Customers will be able to book BA Connect and BA Connect Plus flights from 1 February 2006.

The new service will begin from 26 March 2006; from this date BA Connect will no longer operate Club Europe or provide complimentary on-board catering. A full buy on-board menu will be available.

BA Connect Plus passengers enjoy all the benefits of BA Connect standard tickets plus a fully flexible fare option, BA Miles, Executive Club Points, lounge access and pre-allocated seating either at time of booking or via ba.com through "Manage My Booking."

View the on-board menu.

Make a booking on BA Connect.

Please note: for flights to and from London City airport complimentary on-board catering and Club Europe will remain. The operating carrier will be BA Connect.


More Questions:

Can I still make a booking after 1 February 2006 for travel before 26 March 2006?
You can still make bookings during this period. The operating carrier will be BA Connect and Club Europe and complimentary catering will still be available until 25 March 2006 inclusive.


What shall I do if I have a booking for travel from 1 February 2006 to 25 March 2006?
Please be advised that there will be no change to your flight arrangements between these dates, only the carrier name will change from BA CitiExpress to BA Connect.


What shall I do if I have made my booking before 1 February 2006 for travel after 26 March 2006?
Your travel agent or British Airways will be in contact with you; this includes all customers who have booked to travel in Club Europe.

BA Connect will operate your flight; there will be an extensive choice of drinks and snacks available to buy on board.

View the on-board menu  


How can I book a BA Connect Plus ticket?
On ba.com you can book a fully flexible ticket by selecting "economy (flexible)."

To book either of the other two types of fare classes applicable to BA Connect Plus please contact your local British Airways office. A service fee will be applied.

BA Connect Plus will become easier to identify when you are booking on ba.com as we continue to develop our site. Please bear with us during this time and accept our apologies for any inconvenience caused.


Who is eligible to pre-reserve seats on BA Connect?
All BA Connect Plus customers traveling on routes operated by BA Connect*
Gold and Silver Executive Club cardholders and oneworld equivalents

*Due to through operation of some flights, passengers traveling between the following destinations are unable to pre-reserve seats:-
Glasgow to and from Birmingham
Glasgow to and from Paris
Glasgow to and from Frankfurt
Edinburgh to and from Birmingham
Edinburgh to and from Madrid
Birmingham to and from Madrid
Birmingham to and from Frankfurt
Birmingham to and from Paris


BA Connect routes to/from London City Airport will continue to offer Club Europe and Euro Traveller.


How do I pre-reserve seats for my BA Connect Plus ticket?
You can reserve your seat through your booking agent when you make your reservation.  It is possible to reserve seats up to 24 hours before departure.

From 7 February 2006 you can use "manage my booking" on ba.com to reserve your seat.

In addition all passengers can check-in on-line 24 hours before departure and if you haven't already done so you can also allocate their seat at this time.


Can I still gain access to the Executive Club lounges?
For eligible Executive Club members existing rules apply.

BA Connect Plus travellers on BA Connect services will benefit from lounge access. Please note: there is no lounge access at Munich (MUC), Stuttgart (STR), Luton (LTN), London City (LCY), Inverness (INV), Isle of Man (IOM) and Southampton (SOU) airports.


What will my baggage allowance be?
Please visit our baggage page for full details on checked and cabin baggage allowances when travelling on BA Connect services.

For more details, visit our BA Connect 'experience' page.