Cookies

Use of cookies by British Airways

Cookies are small text files that are placed on your computer by websites that you visit or certain emails you open. They are widely used in order to make websites work, as well as to provide business and marketing information to the owners of the site.

British Airways uses cookies on ba.com for the following purposes:

Technical

Cookies are used for technical reasons to enable the efficient working of ba.com. For example, to:

  • balance website traffic to ensure our customers receive a consistent and reliable service.
  • limit traffic to key parts of the website in order to maintain performance levels.
  • store customers’ acceptance of the website terms and conditions, without which access is not granted to ba.com.

Ease of use

Cookies are used to enhance the ease of use of ba.com for customers. For example, to:

  • remember customers’ country of choice and presenting relevant content.
  • keep track of customers’ Executive Club number when they have logged in.
  • remember the selected departure airport when booking a flight.

Tracking

Cookies are used to gather statistics on how customers use the site. For example, to:

  • gather feedback on customer satisfaction through our website survey.
  • gain insight into how customers use the website so that we can make improvements to its usability.

Marketing

Cookies are used to enable us to present appropriate messages to our customers. For example, to:

  • allow ba.com to serve up different versions of a page for marketing purposes.
  • control invitations on ba.com for instant credit card offers.
  • allow third parties to display appropriate advertising and to track its effectiveness.
  • display messages which offer a selection of products based on what you're viewing on ba.com, which are presented to you by our agency when you visit other selected websites.

You can choose to opt out of this type of advertising permanently by going to http://www.networkadvertising.org/choices

Please note though, that if you delete your cookies too, we'll no longer know that you've opted out, so the banners from our third-party will reappear when you visit other selected websites.

More information about cookies

 
Bezárás