At the airport
Getting away
The airport is a busy environment, so make it easy for yourself by being prepared.
Checking in
Make sure you check in for your flight and get to your departure gate on time. We have a number of options to make check-in easy for you and get your trip off to a flying start.
Lounges
Our exclusive airport lounges offer you a haven of calm away from the busy airport, so you can relax or work, as you choose.
Safety and security
We take the safety and security of you and our airline seriously and our priority is to maintain the high standard you expect from us.
Terminal improvements at London Heathrow
As we continue with the phased moves at London Heathrow, there will be some important changes at the airport.
Flight connections in London
When you connect onto another flight at London Heathrow or London Gatwick airports, you can be prepared for the journey with our advice and handy maps of how to get around the airport, or between airports.