How to increase the size of text in your browser
- Internet Explorer View > Text Size. You can also use Tools > Internet options > Accessibility or use the keyboard shortcut of control and + or - to increase or decrease text size.
- Firefox View > Text Size > Increase Font, or use the keyboard shortcut by pressing Control and +.
- Opera View > Preferences > Fonts then change Minimum Font Size
- Safari Safari > Preferences > Advanced then select minimum font size to display
How to listen to ba.com
Customers who have their own screen reading software should find that it works sufficiently well on ba.com. We suggest that if your software has a 'forms mode', that you do not turn it on.
Customers with special needs when travelling
For more information about how we can help passengers with special needs, please refer to the following page:
Our approach to accessibility
Our approach to accessibility focuses on ensuring that ba.com is as usable as possible for real customers with real access issues, rather than on a strict compliance with technical standards.
We work with other organisations to help us achieve this, including the following:
AbilityNet, which is is a national charity helping disabled adults and children use computers and the internet by adapting and adjusting their technology.
Some of the checks we make when building web pages include:
- ensuring that navigation throughout the site works in a consistent way
- never using colour as the only way to convey important information
- using a standard web font to make it easy for all to read
- in most cases, the size of the font can be adjusted according to the users needs, using standard browser and operating system options
- using 'alt' tags on images