Content provided by

Japan Airlines logo

Website Policy

Last updated: 2013.07.12

1.Scope of Application of Terms of Use

The Terms of Use apply to all individuals who use the JAL Web site (hereinafter referred to as "this Site").

2.Compliance Rules for Use

All users of this Site are required to refrain from the following behavior.

  • Behavior that infringes or violates laws of public order and morality, or behavior that may do so.
  • Behavior that leads to criminality, or behavior that may do so.
  • Behavior that violates intellectual property rights, and all other rights including copyrights of Japan Airlines Inc. (including its affiliates. Hereinafter referred to as "JAL") and any third party.
  • Behavior that violates the privacy of another individual, and behavior that violates "JAL Group's Basic Policies on Information Security and the Protection of Personal Information", as described separately.
  • Behavior or speech that is of a political or religious nature, insults a specific individual, is obscene in nature, or is detrimental to JAL.
  • Behavior that uses the information offered by this Site or JAL for profit.
  • Any transmission or uploading of malicious computer software or fake files.
  • Behavior that partially or wholly impedes the use or access of services offered by JAL on this Site by its users.
  • Behavior that slanders, defames, or somehow harms confidence in JAL or any third party.
  • Any other behavior deemed to be inappropriate for this Site by JAL.

3.Liability for Third Party Damages

JAL assumes no responsibility for damages incurred by a third party during the use of this Site by the user. Liability and compensation for such damages shall be the responsibility of the user, and any disputes with a third party shall be settled between the user and said third party.

4.Compensation for Damages

In the case that the user violates the Terms and in doing so causes damages, JAL shall reserve the right to claim compensation for damages.

5.General Disclaimer

By accessing this Site, the user acknowledges and accepts the following terms and conditions.

  • This Site is maintained to the best of JAL's ability; however, JAL does not guarantee that the information contained therein is complete or accurate.
  • JAL accepts no responsibility for any direct or indirect damage incurred by the user through the content of neither this Site or the information contained therein.
  • JAL may, without prior notification to the user, alter, suspend, cancel or terminate all or part of this Site. In addition, JAL assumes no responsibility for any damages that may occur due to the alteration, suspension, cancellation or termination of the services of this Site.

6.Copyrights and Trademarks

Copyrights and trademarks contained within this Site are subject to the following regulations.

  • The copyrights and other intellectual property rights of all contents (text, pictures, images, sounds etc.) published within this Site belong to JAL.
  • Users may not reuse or duplicate the content of this Site in whole or in part, whether verbatim or modified, without the prior consent of JAL, with the exception of private use or other use explicitly permitted by law.
  • The rights to all trademarks (logos and symbols) that appear within this Site are the exclusive property of JAL and the right holders who granted JAL permission to use. - Trademarks that appear within this Site cannot be used without prior permission from JAL or its licenser (in cases where a grant of license has been given to JAL).

7.Handling of Personal Information (Security Policy)

Personal information handled within this Site is subject to the stipulations provided separately in "JAL Group's Basic Policies on Information Security and the Protection of Personal Information".

8.Recommended Environment for this Site

For information on the recommended environment of this Site, see the "Recommended Environment" page.

9.Changes to Terms of Use

JAL reserves the right to alter the Terms of Use without the consent of the user. The Terms of Use that have been altered come in force at the time that they appear on this Site, unless otherwise specified by JAL.

10.Applicable Laws and Court Jurisdiction

The use of this Site, as well as the application and interpretation of the Terms of Use shall be in accordance with Japanese laws, unless otherwise specified. The Tokyo District Court shall have exclusive jurisdiction for the first instance over any disputes that arise in regards to the use of this Site.