In order to open a customer account with British Airways, you must satisfy each of these criteria:
In order to apply for credit facilities you will need to complete this credit application form (pdf, 275kb, English only) and return it to the address below. Please ensure that the form is completed in full and signed to avoid delays in the processing of your application.
Please send the completed form to:
PO Box 365
Please retain a copy of the relevant credit terms and conditions for your reference.
Signing the credit application form implies that you agree to the terms and conditions of credit with British Airways.
Cargo and Courier accounts are now settled through CASS (IATA Cargo Accounts Settlement System).
Before your company can be considered for credit it must obtain CASS membership.
If your company is already a CASS member you will simply need to complete the British Airways credit application form above quoting your CASS membership number(s). Please note that you will need separate CASS numbers for Import, Export and Courier business.
If your company is not already a member of CASS you will need to complete the CASS Agreement (two copies), the CASS Questionnaire and the British Airways credit application form above.
Please contact CASS directly to obtain the forms for completion relating to Import, Export or Courier business:
Please note that it takes, on average, 30 days to obtain membership of CASS.
Where to send the forms:
PO Box 365
On receipt of your application form we will assess the creditworthiness of your company using information supplied by a credit rating agency. We will contact you as soon as a decision has been reached on whether to offer credit facilities.
For information on the progress of your application or any other information you can contact us on:
We offer the British Airways AirPlus company account in conjunction with AirPlus International who are leaders in the field of corporate travel payment and management. For more information on this product please visit AirPlus International or contact the company by:
You must contact your local British Airways office for further information about how to apply for credit and to obtain the relevant local application form. Please visit www.ba.com for local office contact details.