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getting-ready-to-fly

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Getting ready to fly

Family packing a car

It's not long until your family start their travel. Make sure you're ready for your trip by choosing your seats, pre-ordering your children's meals and making the most of your free baggage allowance.

Travelling with infants

When you travel with us we want to make your journey as easy as possible.

Our hints and tips video will help you plan ahead for your flight.

Mother with baby at the airport.

Reserve your seat for free

When you travel with an infant (under 2 years) who won't be travelling in a seat of their own, you can reserve a seat for yourself and everyone in your booking, free of charge, as soon as you've made your booking. If you don't choose a seat in advance, we'll allocate a seat for you three days before departure.

If your infant is less than two years old and you haven't reserved a carrycot position, your infant can sit on your lap using an extension seat belt. The cabin crew will provide this for you and show you how to use the seat belt.

Choose your seat
Baby sleeping.

Child seats and carrycots supplied by us (for infants from birth up to two years)

To reserve a child seat or carrycot, you just need to book a seat in advance at a carrycot position on the aircraft. Child seats and carrycots are free of charge, but subject to availability. You'll see the carrycot positions on the seat map in Manage My Booking. If you don't choose a seat in advance, we'll allocate a suitable seat for you three days before departure, but this might not be at a carrycot position.

Please note: Due to operational reasons, sometimes we will not be able to guarantee the carrycot that you reserved.

Reserve your seat at a carrycot position

Child seats 

We'll supply a child seat that attaches to the carrycot position. If you have reserved your seat at a carrycot position, you can ask the cabin crew for a child seat.

The child seats supplied by us are:

  • suitable for older babies who weigh no more than 12.5kgs (27.5lbs)
  • available on all longhaul flights
  • adjustable to a variety of reclined positions
  • not to be used during taxi, take-off, landing or turbulence (when the fasten seatbelt sign is on)

Carrycots

For your baby's comfort, we have specially designed carrycots on board, so that your baby can sleep during the flight. if you have reserved your seat at a carrycot position, you can ask the cabin crew for a carrycot.

The carrycots supplied by us are:

  • suitable for babies who weigh no more than 12.5kgs (27.5lbs)
  • can only be used for an infant who is lying down
  • available on all longhaul flights (except in the First cabin)
  • not to be used during taxi, take-off, landing and turbulence (when the fasten seatbelt sign is on)
Baby in a safety seat.

Car seats and the Amsafe System

Car seats

If you decide to purchase a separate seat for your infant for a child fare, or you're travelling with a child who is less than three years old, you may prefer to use your own forward facing car seat.

The car seat:

  • can only be used for infants over six months old and children up to three years old
  • must be designed to be secured by means of a normal aircraft single lap strap and face the same direction as the passenger seat on which it is positioned
  • must have a 5-point restraining harness
  • must not exceed the dimensions of the aircraft seat, and should fit into an area of 45cm x 45cm (17.5ins x 17.5ins)

Please note: Two part car seats, (a seat and separate base) are not suitable for use on aircraft seats.

Amsafe Child Restraint System

If you have your own AmSafe System, you can use this on board.

  • It can be used for infants from 12 months to children of 4 years of age.
  • It isn't suitable for use on First Class, Club World or World Traveller Plus seats.
  • It can't be used in the same row as the emergency exit or the row in front or behind the emergency exit.

Travelling with children

When you travel with us we want to make your journey as easy as possible.

Our hints and tips video will help you plan ahead for your flight.

Mother with girls on board.

Reserving your seats

If you'd like to make sure the whole family has the seats of their choice, you can reserve them in advance.

View our seating page to find out if you can book your seat for free or if there is a charge.

If you decide not to select your seats in advance, we'll allocate your seats five days before departure. If the group can't be seated together, all children in your booking will be seated with an accompanying adult.

More about seating


Childrens and infants' baggage allowances

Child with a backpack.

Hand baggage

When you travel with us, your child has the same hand baggage allowance as you.

If you are travelling with an infant, you'll be able to bring one bag for the items that your infant may require during the flight. Airport security will vary around the world, so please check what restrictions your airport has in place for carrying baby milk and food in your hand baggage.

Hand baggage allowances

Two children packing a suitcase.

Checked baggage

Your child will have the same free checked baggage allowance as you, which will vary depending on which cabin you are travelling in.

If you are travelling with an infant, in addition to your own free checked baggage allowance, you can also bring:

  • one bag to check in for the infant
  • one fully-collapsible pushchair (stroller)
  • one car seat

At most airports you'll be able to take your pushchair right up to the aircraft door, and the airport staff will then put it in the aircraft hold. It will then be returned to you on arrival at the aircraft door if possible, or alternatively in the baggage hall on the baggage carousel.

Checked baggage allowances