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Avios – our Club currency

Crowd of Russian matryoshka dolls.

Avios is the reward currency of the Club

You can collect them on flights, hotels, shopping and car rental with us or one of our many partners. With so many ways to collect, you'll soon have enough to spend on all of the travel things you love, including reward flights and cabin upgrades.

Claim missing Avios

Winter landscape in the alps.

If you find you’re missing some Avios or Tier Points on your account you can claim them back within six months of your flight. New members can even claim Avios and Tier Points for any British Airways flights flown in the three months before joining.

You can claim for most flights using our online claim form. You'll need to know your ticket number.

How do I find my ticket number?

Call your local Service Centre if:

  • you can't find your ticket number
  • you are claiming for an upgrade that was paid for with money or Avios over the phone, or with cash at the airport
  • you are claiming after being re-routed on to another service with another carrier.
Claim missing Avios

Keeping your Avios active

Luxury clock with abacus.

You don't have to worry about losing your Avios. They won't expire if you collect, spend, buy or transfer at least one Avios every 36 months.

With so many ways to collect and spend, it couldn't be easier.