Food allergies
Whether you have a nut allergy or special dietary requirements, we do our best to cater to your food needs.
You can find out which ingredients are included in the meals we offer below. Please be aware that this is not an exhaustive list, and we can’t guarantee an environment completely free from allergens. Allergens and traces of allergens may be present in our meals.
Travelling with severe food allergies
Read our guidance on travelling with severe food allergies.
Informing us of your requirements
When booking travel, staff are unable to pass on dietary information to cabin crew. It’s essential that you share information on your allergies with cabin crew upon boarding your flight. Information about the allergens in the meals served on our flights is available on board and in the table below.
Our use of common food allergens*
*This is not an exhaustive list
Please note, we source food from around the world and not every country considers the same food ingredients to be potential allergens. On UK-bound flights departing from other countries, allergen labelling on the packaging may not reflect all the allergens listed under UK legislation.
| Ingredients | On board usage |
|---|---|
| Dairy | We offer a low lactose meal which excludes cheese, dairy products and their derivatives and lactose or milk products. In addition, our vegan meal excludes dairy ingredients. |
| Eggs and egg products | Our in-flight meals may contain eggs or egg products. Our vegan meal does not contain any added eggs or egg products. |
| Gluten | We offer a low gluten meal that excludes wheat, wheat flour, barley oats, rye, bread, cakes (unless wheat-free), pastry, sausages or any flour-based products. |
| Peanuts | Our in-flight meals do not contain peanuts or peanut products. However, they may be produced at a facility that handles peanuts, therefore we are unable to offer a peanut-free alternative meal. Peanuts may be used in some airport lounges. Please confirm with lounge staff upon arrival. |
| Seafood | Our in-flight meals may contain seafood products. Our vegetarian and vegan meals do not contain seafood. |
| Sesame | Our in-flight meals may contain sesame. We do not currently offer an alternative meal free of sesame. |
| Tree nuts | Our in-flight meals may contain tree nuts, such as walnuts and cashews. We do not currently offer an alternative meal free of tree nuts. |
| Other food sensitivities and combinations | We can only supply the meals outlined in our alternative meal options. We do not offer alternative meal options for allergies not listed in our alternative meal options. We are therefore unable to guarantee that a suitable meal will be available on board. For customers with multiple food allergies, we cannot offer any variation on the alternative meal options provided. |
Bringing your own meals
If our meals aren’t suitable, you’re welcome to bring your own food on board. Please be aware that this will need to follow local security and immigration rules regarding the transport of food.