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British Airways received two awards for its role as official airline partner of the London 2012 Olympic and Paralympic Games at the prestigious BT Sports Industry Awards that took place 3 May 2013. The airline was short listed in seven categories and beat off tough competition to collect the high-profile awards for best live experience and best sponsorship of a sport event.
The best live experience award was scooped for BA’s acclaimed ‘Park Live’ venue at the Olympic Park – the only place where fans could watch the live action on site, attracting more than 700,000 visitors in total.
British Airways beat other high profile brands to the flagship Best sponsorship of a sport event prize – with the trophy fittingly awarded by Olympic silver medalist Louis Smith, one of the four athletes whom British Airways sponsored individually during the games.
Abi Comber head of marketing at British Airways, said: “We’re absolutely thrilled to be recognised for our contribution to the London 2012 Games, especially at such a prestigious awards ceremony. We’re proud to have been involved in the Games, to show the world Britain at its best.”
British Airways’ home at Heathrow, T5, has been voted the world’s best terminal in the prestigious World Airport Awards.
BA’s sister airline, Iberia, saw its base, Terminal 4 at Madrid Barajas Airport, win the number 3 spot.
Announcing T5’s award, Skytrax chairman Edward Plaisted said: “Celebrating its 5th anniversary this year, passengers clearly recognise that T5 has matured into one of the world's leading passenger terminal facilities."
World's Best Airport award went to Singapore’s Changi Airport whilst Heathrow entered the top 10 at number 10 for the first time and picked up the Best Airport Shopping Award.
The World Airport Awards are based on 12.1 million survey questionnaires completed by 108 different nationalities of airline customers during the nine month survey period in 2012 and 2013, covering more than 395 airports worldwide. It reflects travellers experiences across 39 key performance indicators from check-in, arrivals, transfers and shopping to security, immigration and departure at the gate.
For the first time you can now book your British Airways flights and luxury boutique hotels from Mr & Mrs Smith on ba.com. With a choice of over 300 carefully selected boutique boltholes, across more than 150 destinations worldwide, you will be spoilt for choice. Enjoy guaranteed savings when you book your flights and hotels together and reap the rewards from both of our loyalty schemes.
Malaysia Airlines has become part of the oneworld® alliance with effect from Friday 1 February 2013. This increases the alliance’s full range of services and benefits and expands the oneworld network throughout the Far East.
The airline, which won the World's 5 Star airline and the World's best cabin staff awards in 2012, flies to over 100 destinations worldwide.
If you're a member of the Executive Club, there will soon be yet another oneworld airline that you can collect Avios on.
British Airways are delighted to introduce online deposit payment for customers booking their Flight+Hotel or Flight+Car holiday through ba.com. Currently, customers have to pay the whole balance in order to secure their Flight+Hotel or Flight+Car holiday but with this new facility they will be able to pay a deposit from as little as £150 per booking when they book and the remaining balance ten weeks before departure.
Customers can take advantage of many benefits that this new functionality gives including the ability to book now for a family Flight+Hotel or Flight+Car holiday next year and only pay a deposit thus being assured that they know the value of their next Flight+Hotel or Flight+Car holiday and have the opportunity to save for the balance. For a special occasion like a honeymoon or luxury Flight+Hotel or Flight+Car holiday, customers can again take advantage of this facility and book with a deposit and then have the time to save for the remainder closer to departure.
British Airways will be serving a celebration Jubilee afternoon tea in our London Heathrow lounges from Tuesday 29 May to Tuesday 5 June between 2.30pm and 5pm.
There will also be a display featuring photographs of the Queen from the British Airways Heritage Centre archives and royal heritage items. This will be located in the corridor between the Concorde lounge and the Galleries First lounge.
The British Airways Galleries Club lounges have been announced the winner of the World’s Best Business Class Airline Lounge. This prestigious accolade was based around the customer, the product and the service quality offered in the lounges at London Heathrow Terminal 5.
British Airways has opened a brand new Galleries lounge at Newark airport.
Facilities in the new lounge include:
British Airways flights have also relocated to operate from Gates B50-B58, meaning shorter walking distances from check-in to security and through to the lounge and departure gates.
The lounge is open to Club World and First customers and Silver and Gold Executive Club members flying out of Newark airport.
airberlin, Germany's second largest airline, and the sixth biggest in Europe has become part of the oneworld® alliance with effect from Tuesday 20 March 2012.
The airline serves 162 destinations in 40 countries and carried more than 35 million passengers in 2011.
The 120 million members of the established oneworld airlines’ frequent flyer programmes can now earn and redeem awards and tier status points and receive all other oneworld benefits on airberlin and NIKI.
If you are a member of airberlin’s topbonus frequent flyer programme you can now earn and redeem mileage awards on any oneworld flight – and to celebrate the airline’s addition to the group, you will receive double the normal mileage awards when flying on airberlin’s oneworld partners for the next two months.
It's now even easier to find your perfect holiday with us by using our new 'Holiday Finder' tool. Holiday finder allows you to search for our best deals on flight + hotel packages across many of our most popular destinations. You can personalise your search in a number of ways including budget, flight time and temperature offering you a range of destinations to choose from.
If you're looking for inspiration, or just don't have time to shop around, go to ba.com/holidayfinder and let us help you to find that well deserved holiday.
British Airways has made a steady rise in the YouGov BrandIndex league table over recent years, reaching second place in the latest results.
The BrandIndex score reflects UK consumers' perception, and includes six key measures: general impression, quality, value, corporate reputation, satisfaction and recommend.