We appreciate you taking the time to help us.
We are working with Elemis, the acclaimed British spa and skincare brand, to offer you exclusive treatments and skin-therapies.
Developed by the world-renowned Noella Gabriel, Elemis brings you a new concept in travel spa and skin-therapies to awaken your senses and refresh you during your journey. A complimentary 15 minute treatment menu is available if you are travelling in our First or Club World cabins or you are a Gold card member flying longhaul, when you use our lounges at London Heathrow and New York.
You can find spas at London Heathrow:
You can also find a spa at New York JFK:
Indulge yourself, go to the lounge a little earlier and pamper yourself before you fly.
You can pre-book treatments at the Elemis Spa in London Heathrow Terminal 5A South and Terminal 3 within 28 days of departure if you are travelling in our First cabin. For treatments at all other Elemis Spas, please ask at the lounge on arrival.
Power-up your skin! Deep clean and energise your skin, combining innovative sonic cleansing and high-potency actives, to fight the effects of flying.
For the ultimate journey! Feel recharged and energised as we knead away tired, aching muscles from the back, neck and shoulders.
Feel refreshed after the skin-smooth power shave, exclusively developed by award-winning shave guru, Richard Anthony.
*Not suitable for beard removal and does not include beard design or grooming
** Currently not available in Terminal 3
Super-lifting on the go! Experience visible results with innovative skin-lifting face technology to help smooth and contour your skin.
Prepare your skin to be runway ready! This highly effective facial combines revolutionary sonic cleansing to revive travel-weary skin.
Pre-flight eye renew! Advanced infusion technology and anti-ageing superactives help soothe tired eyes and smooth away fine lines.
Take flight! Feel stress-less and rejuvenated as we ease away muscle tension and stiffness from the back, neck and shoulders.
Loosen up! Melt away tension in the neck and shoulders to help alleviate stress and leave you feeling revitalised.
The pressure’s on! Help release tension headaches and feel travel-ready with an intensely relaxing scalp massage.
Perfectly polished in an instant! Get your nails shaped-up, then select one of the stunning nail colours from Essie. Optional shape and buff available to male travellers.
*If the polish application is smudged or chipped we are unable to offer a correction service.
** Currently not available at Terminal 3.
Up, up and away! Celebrated brow experts, HD Brows have created a bespoke service to give you an instant brow lift and shape.
** Currently not available at Terminal 3.
For those who prefer some private chill-out time, our intelligent massage chair delivers a multi-dimensional massage to banish fatigue and leave you feeling revived and refreshed.
Terminal 5 Arrivals 06.00-14.00
Terminal 5 Departures 07.00-21.00
Terminal 5 B 07.00-21.00
Terminal 3 Departures 07.00-21.00
Revive travel-weary skin. Fight the effects of flying to reveal a more radiant, luminous and healthy looking complexion.
Stress relief! Ease stress and tension in the neck and shoulders as you are enveloped in deeply relaxing aromatics.
Restful journey! Warming relief from stiff, aching muscles for the back, neck and shoulders in preparation for the flight ahead.
No more red-eye! Soothe tired eyes and smooth away fine lines and puffiness to leave them bright and refreshed.
The pressure’s on! This deeply relaxing, blissful scalp and neck massage gives immediate release from tension and stress.
Take flight! Drift off as we soothe the mind and melt away tension to leave you feeling stress-free and calm.
Super lifting on the go! Visible results from this face treatment to help smooth and contour your skin, restoring lost vitality.
Pre-flight boost! Recharge your skin, whilst a deep-pressure hand and arm massage with hot stones will leave you feeling energised.
Fast action! An intensive deep tissue back massage powered by hot stones to relieve sore, tired and aching muscles.
Pre-flight prep! Target wrinkles and dryness, to fight the effects of flying and leave skin looking groomed, toned and energised.
Walking on air! Instantly revitalise tired legs and aching feet, boosting circulation to leave them feeling completely refreshed.
Just the ticket! Feel rebalanced and rejuvenated after we ease away tension from the back, neck and shoulders.
Terminal 7 16.00-22.00
All treatments are subject to opening hours and availability. The minimum age for treatments is 18.