We appreciate you taking the time to help us.
When you pay to reserve your seat, you may want to change it before you fly, or know how and when you can apply for a refund.
You may change your seat at any time, up to and including at check-in. As seat prices vary, you may need to pay the difference if you move to a higher priced seat. If you change to a lower priced seat, we will be unable to refund you the difference.
If you change your flight after reserving a seat, you must contact us to reassign you a seat on the new flight.
If your flight is operated by one of our partner airlines, you will need to contact them directly to change your seat. You may have to pay to reserve a seat, depending on the Terms and Conditions of that particular airline.
You will be unable to change your seat on flights which are marketed by another airline and operated by British Airways.
If we have to change your seat, we will do our best to offer you a suitable alternative. We will try to seat your group together, then match your choice of window, middle or aisle seat, if possible. If you have paid for an exit row seat, we will try to offer you another exit row seat.
Sometimes we may need to change reserved seats, even after you have boarded the aircraft. Although we will do all possible to prevent this, it might be unavoidable for a number of reasons including a change of aircraft due to operational, safety or security reasons, so we cannot guarantee your reserved seat.
If we are unable to offer you a suitable alternative, you can apply for a refund.
You can claim a refund for seats you paid to reserve if:
If your flight has been cancelled and already rebooked by British Airways within 48 hours of departure, there is no need to apply for a refund for your reserved seat as this will be processed automatically.
If you do not receive a refund within three weeks of your flight being cancelled, please fill in the ‘Refund for paid seating’ form.