Meal Terms and Conditions

  1. Pre-ordered main meals are available on selected British Airways ("BA") operated long haul routes only for travellers travelling in First, Club World or World Traveller Plus cabins.
  2. Pre-paid main meals are available on selected British Airways (“BA”) operated long haul routes only for travellers travelling World Traveller cabins.
  3. Pre-order main meals can be ordered from the existing on board menu via Manage My Booking on ba.com. By pre-ordering your main meal you are confirming that you accept these terms and conditions and the terms and conditions relating to the First, Club World & World Traveller Plus pre-ordered meals set out below.
  4. Pre-paid main meals can be ordered via Manage My Booking on ba.com. By pre-paying for your main meal you are confirming that you accept these terms and conditions and the terms and conditions relating to World Traveller pre-paid meals set out below.
  5. Orders must be placed no later than 24 hours before the flight’s scheduled departure time.
  6. Should you change your seat, please notify a member of our Cabin Crew to avoid delay in serving your meal.
  7. Pre-order or pre-paid meal options may not always be suitable for certain dietary requirements.
  8. BA is unable to guarantee that certain ingredients, including but not limited to peanuts and peanut derivatives, will not be used in our on board meals and we are not able to guarantee an environment completely free from allergens.
  9. It is the responsibility of customers to take all necessary medical precautions to prepare for the possibility of exposure to allergens and BA accepts no liability for any such exposure except where as a result of BA negligence.
  10. If you require a certain type of meal due to medical or religious reasons then you should only select the special meal pertaining to that requirement and not pre-order from the on board menu or use the pre-paid meal service.
  11. Passengers unable to use the pre-order or pre-pay online capability can contact their local British Airways office to book their meal.
  12. We reserve the right to make changes to ingredients and to substitute ingredients with equivalent food components within specific meals at short notice and without prior notice.
  13. The pre-ordered or pre-paid meal served during your flight may differ in size, taste or appearance from any visual or textual description on ba.com.
  14. BA reserves the right, at its sole discretion, to cancel the pre-order option at any time.
  15. BA shall not be liable for any failure to perform, or delay in performance, of any of their obligations that are caused by events outside of their reasonable control.
  16. BA’s failure to enforce any of these Terms and Conditions shall not constitute a waiver of that provision.
  17. If any of these Terms and Conditions are held to be invalid or unenforceable, the remainder of these Terms and Conditions shall remain valid and enforceable.
  18. These Terms and Conditions shall be governed by English law and are subject to the exclusive jurisdiction of the English courts.