Help and contacts

Whether you’re looking for answers, would like to solve a problem, or just want to let us know how we did, you’ll find many ways to contact us right here.

Frequently asked questions

Our telephone numbers, email and addresses

collapsedshowExecutive Club enquiries

You'll see the most relevant contact details for you if you are logged in to ba.com.

Telephone numbers and addresses

Email form (not available in all countries)

collapsedshowOn Business enquiries collapsedshowCustomer Relations enquiries

Our Customer Relations team is here to help you with any problems you've had during or after your journey.

If you need help with delayed or cancelled flights, lost or damaged baggage or making a complaint, please see the sections above.

If you want to talk to us about something else, please email us.

collapsedshowOpenSkies customers collapsedshowAll other enquiries

Telephone numbers and addresses

Email form (for non-urgent queries only; not available in all countries)

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